Priya Dinu

adul4k@r.postjobfree.com

512-***-****

Arizona, USA

Astute and exceptionally dedicated Human Resources Professional managing full spectrum of human resources services and functions including payroll administration (500+employees) and confidential record keeping, sta Recruitment/Orientation/Retention, contract negotiations/administration, sta Training and Development programs. Equipped with a solid commitment to providing high-quality support to the management for consistent growth and development of human resources of diverse companies.

SKILLS & COMPETENCIES

Recruitment & Onboarding

Employee Relations

Communication & Interpersonal skills

Training & Development

HRIS Technologies

EXPERIENCE

Human Resources Generalist (CITIBANK, Kingdom Of Bahrain 2006- 2007) Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs and handle HR generalist workplace issues..

● Assists with new hire orientation and training, new hire benefits enrollment, maintenance of employee personnel files, attendance record keeping, disciplinary action notices and terminations.

● Acts as a point of contact for employees’ queries about HR-related issues and resolves or escalates appropriately. Establishes good working relationships amongst associates to maintain employee retention.

● Maintain correct HRIS systems for employee payroll, compensation, employee benefits management, regulations, and employee performance.

● Establishes a positive and engaged associate base by participating in and communicating engagement activities and other employee relations related tasks.

● Review department daily activities to ensure conformance to regulatory requirements associated with HR practices, policies, and procedures.

Inquiry Management Problem Resolution O cer (CITIBANK, Kingdom of Bahrain 2005-2006 )

● To deal directly with customers either by telephone or electronically. Respond promptly to customer inquiries and resolve customer complaints. Direct requests and unresolved issues to the designated resource. Manage customers' accounts.

● Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints and actions taken. Communicate and coordinate with internal departments and follow up on customer interactions. EDUCATION

Master of Business Administration in Human Resources & Marketing (2005- 2007) Global Institute of Management and Science, Kingdom of Bahrain Bachelor of Commerce in Taxation (2002- 2005)

Mahatma Gandhi University, India

COMPUTER SKILLS

HRIS applications : PeopleSoft Enterprise Human Resources Word Processing : MS O ce (Word, Excel, PowerPoint, Access, Outlook) Technology Tools : ADP, Active Directory, Citrix, other software resources