Data Entry Sales Associate
Resume:
Arielle Woody
Customer Service Professional
Matthews, NC 28105
adul04@r.postjobfree.com
To secure a position where I can utilize as well as enhance the skills I possess while becoming a valuable asset to an establishment, as well as grow with the company. Authorized to work in the US for any employer
Work Experience
Front End Supervisor
Athome Decor - Matthews, NC
February 2021 to Present
• Provides customers a positive shopping experience
• Regularly performs Manager on Duty (MOD) functions.
• Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security.
• Partners with General Manager (GM), or in GM's absence, District Manager, on non-standard issues as they arise.
• Manages all front end audit and cash compliance responsibilities.
• Ensures team is trained in the processing of all transactions per policy.
• Performs cashier duties accurately while processing all transactions per policy.
• Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
• Maintains conditioning and housekeeping (inside and out) standards
• Timely and thorough incident reporting compliance.
• Submits facilities, IT, and store communication requests as needed.
• Drives productivity by training, coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Performs and trains team on all customer support responsibilities
• Operates all equipment in a safe manner per directed procedures.
• Ensures a safe working and shopping environment while minimizing shrink and damages.
• Plan, delegates and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures.
Senior Lead Key Holder
Old Navy - Matthews, NC
May 2017 to November 2020
Greeting Customers over the phone and in person
Operating P.O.S system i.e Returns online or in store Folding and Processing Items Customers Don't Want
Suggesting Customer to sign up for an Old Navy Credit Card reach store goals. And Email capture. Training employees on POS System, Credit Card application, and Salesfloor Counting down drawers when closing
Electric journal reports
Closing duties
Key Holder
Marti & Liz Shoes - Matthews, NC
March 2016 to September 2017
Operate P.O.S System including Store Credit, exchanges, etc
● Greet and assist customer with selection
● Restock and straighten Shoes on shelves
● Dusting
● Steam, size, and put security tags on clothing
● Maintaining store cleanliness until closing
● Opening and/or Closing store printing out Reports. Sales Associate/ Furniture Associate
Big Lots - Matthews, NC
August 2016 to June 2017
Welcome and serve guests in a courteous, efficient and friendly manner, both face-to-face and on the phone
● Operate P.O.S System including Store Credit, exchanges, and Returns
● Recover aisles making sure merchandise is facing forward and prices are shown.
● Enter customers information for reward cards and also adding reward card members.
● Keeping front of store clean
● Open and Close store which entails cleaning bathrooms, sweeping store, dusting and cleaning Sales Associate/Customer Service
Boy Scouts Of America - Charlotte, NC
August 2014 to May 2015
Charlotte, NC
August 2014 to May 2015
● Welcome and serve guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
● Assist customers with product selection.
● Operate P.O.S system.
● Replenish and Restock Merchandise
● Filing
● Lite Office work
● Cash out register
● Opening and Closing store
Store Associate
Party City - Paramus, NJ
October 2011 to September 2014
Administered customer service to customer in store as well as over the phone.
● Entering customer information for emails, coupons, etc
● Assist customers with product selection.
● Operate P.O.S system.
● Replenish and Restock Merchandise.
● Fill Balloon, Custom Ribbon, and Helium tank orders.
● Maintain Store cleanliness until closing hour
Education
High School diploma
East Mecklenburg High School - Charlotte, NC
August 2003 to June 2007
Skills
• CUSTOMER SERVICE (7 years)
• RECEPTIONIST (2 years)
• RETAIL SALES (7 years)
• DATA ENTRY (7 years)
• Customer Care
• Customer Support
• Sales Experience
• English
• Customer Service
• Fashion Retail
• Time Management
• Microsoft Word
• POS
• Cash Handling
• Computer Operation
• Organizational Skills
• Typing
• Store Management Experience
• Computer Skills
• Sales
• Upselling
• Computer literacy
• Communication skills
• Packaging
• Pricing
Awards
Employee of the Month
August 2017
Got the most Old navy credit card accounts give customers a great experience at our store n all arounc team player. Been top onc performer 6 months in a row Lead promotion
October 2017
I was promoted from brand ambassador to Senior Lead. More responsibility more expectations to be met, Work closely with management .Training other employees and counting drawers Additional Information
Skills & Abilities
● Proficient in Microsoft Office
● Customer Service
● Data Entry
● Devoted to achieve maximum customer satisfaction in addition to meet and exceed expectations.
● Hard worker, independent, organized and prompt
● Helpful approach and positive attitude
Contact this candidate