Sharon Rogers

Etowah, TN *****

aduky2@r.postjobfree.com

+1-423-***-****

Authorized to work in the US for any employer

Work Experience

Sales Associate

Lowe's Home Improvement - Athens, TN

March 2022 to Present

Assist customers in finding products they need for their projects and suggested products they may have forgotten or didn't know they needed for their project completion. Handle customers complaints apathetically and ensure their problem was solved and they were happy with the result and refund/product return/ swap.

Operate a cash til with little to no errors

Ensure the customer has a a great experience and thank them for shopping with us and their needs met. Work well with and help coworkers if they need assistance. Machine Operator/Inspector

Randstad/Denso - Athens, TN

November 2021 to Present

• Visually inspected equipment parts and deliveries

• Used precision measuring instruments, including lathes and calipers

• Ensured the packaging material inventory was accurate

• Excellent communication skills

Material Handler/Machine Operator

Aident/Belflex - Athens, TN

July 2001 to September 2021

Inspection and marking of welds on product

Spot weld by machine and inspect

Stock and hang materials for assembly

Sales Associate

Family Dollar - Tennessee

February 2021 to April 2021

• Processed customer transactions

• Handled returns and exchanges

• Maximized sales transactions

• Monitored inventory

• Restocked merchandise

• Organized new merchandise

• Responsible for general cleaning

• Helped ensure customer satisfaction

• Answered customer questions

• Greeted customers in a friendly manner

Phlebotomist Technician

Tennova Healthcare - Cleveland, TN

October 2020 to February 2021

• Assist in the collection of blood from pts for lab analysis

• Preform basic blood draw using 3 point patient identification

• Maintain a healthy and safe work environment while abiding by hippa and joint commission standard

• Label and transport specimens to lab and log in using cerner systems Education

Phlebotomy tech in Phl

Allied Health Careers - Chattanooga, TN

June 2020 to July 2020

Vocational school in Legal administration/ Business Systems Technology Tennessee Technology Center at Athens - Athens, TN August 2007 to May 2008

High school diploma in Tech path

Mcminn High School - Athens, TN

August 1996 to May 2000

Skills

• Hospital Experience

• Laboratory Experience

• Phlebotomy

• Venipuncture

• Patient Care

• Kronos system

• Occupational health

• Filing

• Customer service

• Laboratory Procedures

• Cerner

• Anatomy Knowledge

• Employee Orientation

• Critical Care Experience

• Office experience (2 years)

• Computer skills (10+ years)

• Records management (3 years)

• Customer service (10+ years)

• Cashiering (5 years)

• Medical billing (Less than 1 year)

• Medical records

• Microsoft Excel

• Administrative experience

Certifications and Licenses

NHA Certified Phlebotomy Technician

August 2020 to August 2022

Assessments

Verbal communication — Highly Proficient

August 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Medical lab procedures: Phlebotomy — Familiar

January 2021

Selecting proper supplies based on physician orders for specimen collection protocol Full results: Familiar

Customer focus & orientation — Highly Proficient

January 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

First aid — Familiar

January 2021

Treating common medical emergencies

Full results: Familiar

Scheduling — Familiar

January 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Supervisory skills: Motivating & assessing employees — Proficient January 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Customer service — Familiar

January 2021

Identifying and resolving common customer issues

Full results: Familiar

Memorization — Proficient

January 2021

Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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