Customer service, clerical work

Caitlin Quinney

**** **** ***** ****, **********, AL 35806

Cell Phone: 205-***-**** ~ Email: ************@*****.*** OBJECTIVE:

To provide exceptional detail-oriented work, exceed company expectations, and provide accurate and tactful services.

SUMMARY OF QUALIFICATIONS:

- Great with computers, and I can on average type 46 words per minute.

- Always very organized. And I pride myself on making sure every job that is needs to be performed gets completed.

- Honest and loyal team player. I pride myself on my leadership abilities, and my ability to work well with others.

- Very social and outgoing personality.

- Very trustworthy employee who works for the company and only wants to see everyone succeed.

- Great at multi-tasking and very responsible about getting my work done on schedule and accurately.

- Always arrives to work promptly on time and dedicated to the position for which I am applying for.

- Very well trained in operating Microsoft Word, PowerPoint, and Excel. However, I am eager to learn any other computer programs that this company may use.

WORK EXPERIENCE:

Alabama Orthopedic Sports and Medicine, Montgomery, AL 06/09/2022- 10/10/2022

Patient Registration duties include:

- Accurately checking patients in/out of their appointment in a timely manner

- Verifying insurance and collecting copayments

- Requesting referrals from insurance companies and other doctor’s offices

- Answering phone calls regularly

- Scanning and uploading patient information into their file in the computer

- Making sure all new patient paperwork is filled out correctly and updated

- Collecting copays for visit

- Keeping a neat, tidy workstation

Prattville Imaging Center, Prattville, AL 01/06/2022-03/17/2022 Patient Registration duties include:

- Help patients get registered to get seen by the

doctor/lab/radiology, etc.

- Accurately register the patient and make sure insurance is correctly applied

- Correctly input information from their paperwork into their file

- Make sure the work area and the waiting area are properly cleaned and disinfected

- Answering the phone calls regularly

Diamonds Sports Bar - Huntsville, AL 06/2014-03/2020 Bartender/ Server duties include:

- Provide great customer service to guests, ensure that their drinks and food were made properly and accurately.

- Handle the money of the establishment accurately and ensure that the register is always safe.

- Keep a clean and safe work environment for not only myself but also for my other co-workers.

- Work well with others and help my co-workers whenever they need me. Being a team player is the main key to a great work atmosphere.

- Accommodate all my guests and assist them with anything they may need. And always greet them with a warm smile.

Cheer Core - Huntsville, AL 07/2013-06/2014

Cheerleading/ Tumbling/ Stretching Coach duties include:

- Mentor and Train young girls to cheer and train them perform a variety of tumbling and cheerleading skills.

- Interact with their parents and gain their trust with me and their daughters.

- Go to work every day with a huge smile on my face knowing I was aiding these little ones in helping them reach their goal as an athlete.

Tilted Kilt Pub & Eatery - Birmingham, AL 07/2011-06/2014 Bartender/ Server duties include:

- Arriving to the restaurant camera ready every day to provide excellent service to every guest.

- Maintain a clean and safe work environment.

- Work in High volume, fast-paced environments.

- Making sure the register was always accurate and the money was properly turned in to the restaurant.

- Work very well and assist all my other co-workers when they needed help.

- Participate in events, such as golf tournaments and races while advertising our brand.

Adams Drugs Pharmacy - Prattville, AL 03/2008-07/2010 Pharmacy Technician duties include:

- Accurately count medication and dispense to patients

- Managing the register and properly checking out every patient with the accurately prescribed medications.

- Stocking Over the Counter medications on the proper shelves and checking the expiration dates to make sure that none of the medication was purchased by a customer.

- Perform daily cleaning of the store and organize all the paperwork that needed to be filed.

Chick- Fil-A - Prattville, AL 02/2007-08/2009

Team Member duties include:

- Greet guests with great and prompt service.

- Work high volume shifts with a smile.

- Perform normal cleaning and upkeep of the restaurant.

- Work well with the other Team Members and Managers EDUCATION:

The University of Alabama in Birmingham - Birmingham, AL - Completed 3 Years

Biology- Pre-Pharmacy 2.8 GPA when I withdrew

Huntingdon College - Montgomery, AL - Completed 1 Year Biology- Pre-Pharmacy 3.5 GPA when I transferred to UAB River Region Scholarship

Cheerleading Scholarship

Prattville High School - Prattville, AL Graduated 05/2010 Graduated with honors 3.8 GPA when I graduated

AFFILIATIONS/AWARDS:

OHSA (Occupation Health Students of America)

SGA (Student Government Association)

BETA Club

Varsity Cheerleading

Homecoming Court 2007-2010

Prom Court 2010

SGA Representative - Prom 2010

REFERENCES:

Available upon request

Contact this candidate