Montana Mayre Francis Rancipher

*** * *** *

west bountiful, UT 84087

Cell: 801-***-****

aduksu@r.postjobfree.com

I am a single mom of a wonderful 9-year-old son who is just trying to create a better life for us.

HIGHLIGHTS OF QUALIFICATIONS

I have worked in customer service since I was 17 years old, my experience has been both animal and non-animal related jobs.

EXPERIENCE

Poop 911 (Poofords Pooper Scoopers), West Valley City, UT

10/2017 - 7/2022

Co-Owner/ Office Manager

I get a list of clients who need the dog waste removed from their yards, I drive to each yard on my list and scoop their yard and either throw it away in their garbage can or I take it to a local dumpster. I also handle some of the clients calls, texts and emails about their account or concerns.

Poop911, Salt Lake City, UT

5/2016 - 10/2017

Technician

I would receive a list of client’s yards that I would have to drive to on a daily basis and clean their yard of dog waste.

Delivery Solutions of America, Salt Lake City, UT

9/2015 - 1/2016

Courier Driver

I would receive calls asking to make deliveries from various companies in the medical industry.

Walmart, West valley, UT

12/2014 - 9/2015

Truck unloader (IMS 2nd shift)

I was part of a team that would unload product from the Walmart trailers that were delivered, separating into the different departments and bringing the pallets out to the floor for the night shelf stockers.

Petco, West Jordan, UT

7/2013 - 12/2014

Cashier/Groomer assistant

I started out as a cashier. I checked customers out, stocked and organized shelves. I moved into grooming where i was a grooming assistant, I would bathe dogs, cut nails and clean up as the groomers needed. I would also still help out in the main store when needed. I would handle calls from both departments.

Direct Express, Sandy, UT

9/2012 - 6/2013

Customer service/Team lead

I would take inbound calls of customers asking about their balance, transactions and payments dates.

I had really good call quality and ended up becoming Team lead handling escalated calls a few months before I put my two weeks in following medical problems.

Crossmark Careers, Salt Lake City, UT

4/2012 - 9/2012

Demonstrator

I would get a location and product that I would go to the stores and set up a display and hand out samples.

Humane Society of Utah, Murray, UT

9/2010 - 2/2012

Outreach adoption specialist

I would go to the pet stores or pet events, set up kennels which held animals up for adoption. I would talk to people and go thru the adoption paperwork and either approve or deny an adoption.

I also volunteered when I wasn't working.

EDUCATION

GED, Stevens Henagar, Sandy

I was pulled out of high school my Sr year to help raise my little brother, I later got my GED a couple years after I was supposed to graduate from high School though I don’t remember the date. I'm currently looking into options to returning to school to get a degree in a family counseling field. I'm always open to learning more.

SKILLS

I am good at solving problems, I’m a quick learner, I’m good at research, I am good at customer care and communication.

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