JAZZMIN DWYER
FACILITIES MANAGER
P
E
adukrr@r.postjobfree.com
A
**** ** ***** ****** ******* Florida 33015
OBJECTIVE
EDUCATION
Results- driven, bilingual and dedicated mix-use Facilities Manager with extensive experience in maintenance, facilities management and project management seeking to bring vision and talent to a forward-moving company which rewards proven success in troubleshooting, process improvement, and repair leadership. Detail-oriented with a well-developed knowledge and expertise in various sectors such as operations, technical services, and property management.
Broward college
Pembroke pines, Florida
Associates – graduating 2023
Charles w. Flanagan high school
Graduating class 2012
High school diploma
KEY SKILLS
People leadership
Administration
Customer service
Team management
High communication skills
Problem solving
Self- management
Achievements
Vice President of Swire Sustainability
Committee
Lead Committee member for Swire
Community Ambassadors since 2019
EXPERIENCE
Assistant Director of Security and Risk Management 09/2022 – Current
Swire Properties, Inc,
Conducts risk assessments, collecting and analyzing documentation, statistics, reports, and market trends.
Establishes policies and procedures to identify and address risks in the organizations services and departments.
Evaluate existing policies and procedures to find weaknesses
Design processes to eliminate or mitigate potential risks
Reviews and assesses risk management policies and protocols; makes recommendations and implements modifications and improvements.
Recommends and implements risk management solutions such as insurance, safety and security policies, business continuity plans, or recovery measures.
Reviews and analyzes metrics and data such as cash flow, inventory, breakage, and employee activity that could uncover fraudulent behavior.
Drafts and presents risk reports and proposals to executive leadership and senior staff
.Evaluate employees’ risk awareness and train them when necessary
In cooperation with General Counsel, maintain control over the claims process to assure that claims are being settled fairly, consistently, and in the best interest of the entity
Provide for the establishment and maintenance of records including insurance policies, claim and loss experience.
Assist in the review of major contracts, proposed facilities, and/or new program activities for loss and insurance implications
Facilities Manager
Swire Properties, INC. 11/2021 – 09/2022
Managed work performed by 100+ vendors executing multiple level of work, including projects up to 10 million.
Directed staff results by coaching and counseling employees, planning, and appraising job performance.
Developed, maintained, and monitored operating budgets, making needed adjustments to ensure budget requirements are achieved.
Complete multiple building projects from start to completion and developed and managed project schedules and budgets.
Hiring, training, supervising, and firing employees who work in facilities
Overseed Shift scheduling
Implemented the prefer vendor annual program
Co-managed and executed special projects with risk management and IT.
Assistant Facilities Manager
Swire Properties 01/2019 – 11/2021
Responsible for overseeing inventory, as well as purchasing and logging receipt of all materials, and managing contracted security systems
Developed strategic plans and departmental goals maximize workflow and meet the needs of other departments in the organization.
Communicated with suppliers and vendors, negotiated prices, and managed the Procurement process for the entire Facilities Management department.
Maintaining records regarding building codes, fire codes, and other relevant regulations to ensure compliance
Supervising the janitorial company and parking company.
Senior Facilities Coordinator
Swire Properties 011/2017 – 01/2019
Issuing keys, badges, to techs and vendors, keeping logs, and ensuring return of keys and equipment.
Processing security deposit / or returning security check for retail/office tenants upon entering or vacating the property.
Coordinating new tenants move in or move out process. (Presentation on colleting keys, training on property safety, and compliance process.)
Oversee the Building Engines Maintenance Management system. Creating, delegating, reassigning, QR code equipment etc.
Overseeing the myCOI tracking system, for insurance certificates for vendors, office tenants, and retail tenants.
Overseeing the day-to-day operations of the Facilities Team, review work orders that are assigned ensuring they were completed correctly and on time.
Working with insurance companies on certificate of insurance requirements, as well as filing claims for damage or loss to facilities equipment or property.
Coordinate communications across multiple departments to ensure are adhere to.
Drafting memos, making phone calls related to emergency’s issues tenants/facilities issue
Providing clearance for vendor to gain access on-site
Junior Facilities Coordinator
Swire Properties, INC. 12/2016 – 11/2017
Processing accounts and incoming payments in compliance with company policies and procedures.
Preparing bills and invoices.
Reconciling the accounts to ensure that service invoices and payments are accounted for and properly processed.
Allocate expense cost and cost accounts.
Process w-9 forms, 1099 forms and sales tax forms.
Verify and investigate discrepancies, if any, reconcile vendor accounts and vendor statements.
Inputting new vendors in the Nexus Payables system, and MRI.
Code and allocate invoices to its correct entity.
Executive Assistant/ Operations Administrator
Swire Properties, INC. 11/2015 – 12/2016
Manage Calendar and communicate to the Vice President of Asset Management.
Providing full administrative duties: phone support, reporting, filing, and distribution of correspondence.
Maintaining comprehensive and accurate records (confidential)
Performing minor accounting duties
Organizing meetings, including preparing, sending reminders, catering if needed.
Making travel arrangements
Recording minutes from meetings.
Using various software, including word, excel, presentation, etc.
REFERENCES
[Available upon request.]