Scrum Master Business Analyst

Shakthi Balasubramanian

Scrum Master

Tel: +1-425-***-**** adukq1@r.postjobfree.com

Waterfall & Agile, Strategic planning, Process Improvement, Cost Estimation, Automation, Dependency & Risk Management, Continuous Improvement, Agile Coaching, Product Roadmap & Development, Agile Maturity,

Around 8 years of experience, expert in Scrum Master and waterfall methodologies known ability to produce high-quality deliverables

Scrum Master leading cross-functional teams and driving Business Consulting, Process Innovations, Risk and Compliance, Product Development, Application Technology

End-to-end Project Management including stakeholder engagement, project feasibility, benefits value mapping, team management, risk/change management, delivery reports

Worked in different domains IT, HealthCare, Finance, Retail and Supply Chain

Experience in managing full project lifecycle - Agile, Kanban, Rally, Waterfall methodologies.

Embraced Lean-Agile Mindset within the team embrace SAFe Core Values, as part of organizational values, adopt apply SAFe Principles, implement SAFe practices.

Executed strong client leadership and project management to ensure customer delivery.

Experienced in managing IT projects using multiple methodologies (Waterfall, Agile SCRUM, Kanban, Six Sigma, PMBOK) of software development lifecycle (SDLC)

Created reports in JIRA, Rally, and Tableau based on business needs and previous sprint results in order to improve team.

Strong hands-on experience working with Visual Studio Team Foundation Server, JIRA, Rally, Microsoft office suite.

Expertise in understanding the full Software Development Life Cycle (SDLC) with emphasis on the Analysis and Design phases using UML and Use cases

Performed the Scrum Master role managing cross-functional teams, bringing transparency and facilitating events - Sprint Planning, Estimation Workshops, Daily Stand-ups, Sprint Review, Fun Retrospectives.

Stakeholder Engagement

Requirements Lifecycle

User Stories and Process Mapping

Budgeting & costing

Project Documentation

Quality Assurance

Project Scheduling

Team Management

Risk/Change Management

Automation

Process improvement

Business Intelligence

Sprint Planning

Estimation Workshops

Daily stand-ups

Sprint Review

Retrospective

Technology Summary

SDLC Methodologies

Agile Management Tools

Operating System

Scrum, Agile, Waterfall, Kanban

JIRA, Confluence, Miro, Story Mapping, Capacity Planning, Skill assessment, Agile Maturity, Risk register, Dependency mapper, Remote collaboration, Fun retrospectives, Agile Release Trains (ARTs)

Windows XP, iOS, Windows 7, Windows 10, UNIX, Linux, Mac OS.

Experience

Costco, WA, Remote Feb’20 – Till Date

SCRUM MASTER

Responsibilities:

Facilitating the implementation of the Agile methodology to the teams, stakeholders and enterprise that led to the increase in productivity.

Working with the Agile Release Train (ART) and other Scrum Masters (Scrum of Scrums) to coordinate PI Planning Releases / manage dependencies.

Empowered the Scrum team with regular inspect and adapt opportunities

Experienced in the use of agile tools: Jira, Rally, and Microsoft Suite (MS Project, MS Excel, MS Outlook, SharePoint, Teams, MS Word) to track communicate with team, and generate data related to team performance (velocity and burndown chart).

Ensured that highest priority items identified during Sprint Retrospective are appropriately addressed.

Coach Waterfall teams through an Agile Transformation using Scrum.

Assisted in defining and deploying the forward order processes and facilitated the continuous improvement of the existing process.

Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories.

Working closely with the teams through agile events coaching on performing the activities, playing the roles and generating artifacts based on SAFe and Agile best practices

Monitored projects through the SDLC process using the Agile/SCRUM framework.

JIRA admin activities for teams (created boards, workflows, filters, dashboards, reports using JQL.

Planned and tracked sprints closely and helped the team to focus on commitments & delivery

Used CA Agile for Team Planning, to track Iteration Status, Team Boards/Status, Kanban Boards and report on sprint progress via Iteration Burndown/Burnup and Velocity Charts.

Leads team in working on unusually complex technical problems and provide product solutions in accordance with Agile Methodologies.

Facilitated retrospectives using innovation games techniques and closure of action items on improvements.

Reflecting and radiating the metrics like burn down chart progress, quality, and velocity continuously to the team and various stakeholders.

Prepared various dashboards in Jira which reflects risks, dependencies, impediments.

Effectively supporting the Delivery Squad through changes in objectives and re-prioritization of requirements.

Applied human centered design (Empathize, Define, Ideate, Prototype, Test, Implement)

Coached both Development and QA Teams about the regulations for Medicaid / Medicaid regulations and that helped the team understand the domain knowledge.

Attended HIPAA Trainings to follow regulations in Health care industry and coached the teams to follow HIPAA when sample data was pulled from production for defect resolution

Spearheaded 21+ Agile Ceremonies such as Sprint Planning, Daily Stand-ups, Retrospectives, Story Refinement, and Release Planning.

CareMore Health, CA Oct’17 – Jan’20

SCRUM MASTER

Responsibilities:

Effectively guided scrum and Kanban teams

Creating working agreements, establishing and helping the teams by all means to achieve their Sprint Goals

Facilitated retrospectives using innovation games

Educated and coached the teams on usage of Jira & Confluence tools

Took ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through scrum-of-scrum ceremony

Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created Scrum and Kanban boards, status reports and burn down charts, Velocity reports

Optimized workflow efficiency, lead the ceremonies and ensured smooth delivery

Educated and ensured Agile/Scrum implementation methodology, practices, values and framework are adhered to by team members, while resolving impediments by coordinating and collaborating with cross-functional team.

Assured that all aspects of Rally, the SAFe software portfolio management tools are promptly updated for each scrum team.

Helped the team in estimating story points and deciding the sprint backlog for every sprint

Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work

Coordinated with the scrum team in Daily Scrum Meetings, Sprint Planning Meetings, Sprint Review Meetings, Sprint Retrospective Meetings and Backlog Grooming meetings

Contribute to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management.

DXC Technology, TX Jan’16 – Sep’17

Scrum Master/Agile

Responsibilities:

Facilitated the transition of the applications (18 members) from waterfalls to Agile, while also acting as Scrum Master of three mixed

Led one or more Agile scrum team(s) following the Scaled Agile Framework (SAFe) methodology while integrating with our traditional SDLC processes.

Works closely with the team to determine and pursue courses of action necessary to obtain desired results after daily scrum ceremonies.

Attends Program-Level Ceremonies and Reviews on behalf of the Scrum Team and brief Team status during Quarterly Program Increment Planning sessions.

Promote SAFe quality practices: Help foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams. Provide guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).

One of 4 Scrum Masters building first enterprise Agile/Scrum Software development Program/Platform.

Organized and improved agile practices and values which increased the productivity and overall team satisfaction by an average of 7%.

Coached teams on Agile, conflict management, meditation, the values of Scrum in order to create high performance and self-organizing teams.

Managed and coached SCRUM team using Agile Methodology of 2 weeks sprint cycles to deliver software on time and within budget.

Working with the Field technical Manager on quick solutions to blocking points in normal project execution.

Creation of Planning Schedules, delivery requests, work orders, etc for customer operations.

Mediating with Sub-contractors for supplies and technical services.

Fractal, Chennai, India Jan’15 – Nov’15

Business Analyst

Responsibilities:

Managed cross-functional team across Duck Creek, business User and User interface. Proficiently organize and facilitate daily scrum, sprint reviews, retrospective, sprint and release planning.

Interface with the business client to understand business needs and requirements that fits in the Duck Creek products, and to help develop and maintain the client relationship.

Build stakeholder consensus and ensure everyone is in agreement and can visualize the solution being proposed.

Develop business cases, requirements, use cases, data mapping, test plans, test strategies, test cases, and operational procedures and plans.

Collaborate closely with product owner on backlog grooming to keep product backlog relevant and priorities, ensuring acceptance criteria are agreed upon and stories ready for sizing.

Effectively track team’s progress, including burn down, velocity and release forecasting.

Raised tickets for domain related issues, assigned them to various teams in order to resolve them through Rally process.

Created a standardized process document for the departments to ensure successful integration of existing system.

Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions.

Identify business and functional requirements by working with application end-users and define scope and document BRD or new enhancements based on requirement elicitation, operational constraints, information system architecture and project risk.

Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, and provide support in developing training materials and conducting training.

Excellent time management and planning skills to implement process improvements.

EDUCATION

Bachelors from Madurai Kamaraj University, India.

Contact this candidate