Entry Specialist Data

Lalisa Wadajo Doyo

Telephone: 469-***-**** Email: ************@*****.***

PROFESSIONAL SUMMARY

A business professional with over eight years of customer service work experience in the financial sector (banking industry), revenue collection, tax administration, and project management experience in government and non-profit sectors.

SKILLS

Customer service, computer skills, analysis, problem solving, account reconciliation and analysis, researching, communication

WORK EXPERIENCE

Medical Interpreter- Telelanguage since 2021 -Present

Interprets various medical procedure for patient from English to Amharic language and Oromo language remotely from home.

Excellent communication skill and team work

General knowledge of all medical field terminology

Helping different Doctors and nurses with different backgrounds

Assisting overseas Doctors and nurses in UK and Canada from remote.

Manufacturing Specialist, Texas Instruments, Dallas Texas February 2018 – Present

Use computer operated machines and robots and manufacture chips according to customer specifications

Ensure that manufactured products comply with quality standards

Prioritize special work requests

Monitor all machines by probing them, review probe results, and ensure that they function properly

Trouble shoot machines for low yield responses

Transfer tasks to the night shift by providing status report verbally and in writing

Accountant, Dallas Area Rapid Transit, Dallas Texas December 2018 – August 2019

Perform account analysis and reconciliations

Process customer billings/invoices

Process customer payments and payment applications

Work on month-end accounting close tasks

Perform revenue and expense trend analysis

Data Entry Specialist, Samsung, Coppell, Texas July 2017 – January 2018

Perform data entry and ensure that data entry is performed accurately

Receive and issue parts using barcode technology

Perform inventory control tasks by running stock status reports and taking physical inventory

Customer Service Manager, Cooperative Bank of Oromia January 2017 – April 2017

Greet and assist customers with smile

Handle accounts of corporate customers

Approach potential customers and make them my bank’s customers

Ensure cash collected from and cash paid to customers are processed according to bank procedures accurately and timely

Review and ensure that accounting entries are processed and posted to the general ledger and subsidiary ledgers in accordance with generally accepted accounting principles (GAAP)

Review reports such as trial balance, owners’ equity statement, balance sheet and cash flow statements prepared by an accountant for my bank branch

Make sure temporary accounts are closed timely

Perform monthly reconciliations between head office and branch accounts

Supervise tellers, an accountant, and an internal auditor

Prepare weekly cash liquidity reports and submit them to the district office

Support my accountant with check clearance activities and reconciliation of suspense account

Manage overall activities of the branch.

Customer Service Officer, Commercial Bank of Ethiopia June 2011 – January 2017

Greet and assist customers with smile

Accept deposits from customers and post them to each customer’s account accurately and timely

Process customers’ withdrawal requests and issue the correct amount of money to customers

Ensure that customers’ accounts are updated timely with deposits and withdrawals and the accounts show the correct balance.

Open bank accounts for new individual and corporate customers. Ensure that customers have proper identification, business license, and other documents to open a new account.

Process cash collections and payments daily

Provide bank statements to customers

Balance and close books of accounts daily

Support branch manager on marketing activities related to attracting new customers

Project Coordinator, Gudina Tumsa Foundation November 2006 – September 2008

Supervising the five projects of the foundation

Initiating and advocating proposal

Managing the fund granted from donors

Monitoring and evaluating the overall activities of the project.

EDUCATION

Bachler of Arts in Management, July 24, 2009, Addis Ababa University, Addis Ababa, Ethiopia. Course work included 28 hours of accounting and 82 hours of business and management study.

Associate Degree (Diploma) in Marketing Management, July 17, 2004, Gondar University, Gondar, Ethiopia. Course work included 11 hours of accounting and 65 hours of marketing management study.

ACTIVITIES

Volunteered with Youth Group Association and served as a chairperson from 2010 to 2013.

Served in the Membership Drive Committee for the Ethiopian Management Professional Association (EMPA) during 2009.

Worked in a project team responsible for the implementation of bank software named core banking solution during 2017.

Participated in Monitoring and Evaluation of emergency veterinary service project organized and administered by Oxfam international during 2006.

Participated in Asset Based Community Development (ABCD) training organized by Oxfam Canada during August 2008.

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