Call Center Customer Service
Resume:
Donald Legette
Compliance Specialist / Telecommunication Salesman
Chino, CA 91710
adukkt@r.postjobfree.com
I have worked for numerous business sponsors in my past years since college. In my years I have grown in Marketing, Sales, Networking, as well as computer services. Authorized to work in the US for any employer
Work Experience
Compliance Specialist
Personnel Concepts - Ontario, CA
April 2021 to January 2023
Recently I was given the opportunity to work for the very first Compliance firm in the United States. My job was based solely around making sure each business receives all of their State as well as Federal mandates for all agencies that address them.
The mandates range from each agency as follows: Department of Labor, OSHA, Wage and Hour Division, Health and Human Services, as well as the EEO (Equal Employment Opportunity) I grew to the top tier team of the entire firm, selling over ($250,000) two hundred and fifty thousand dollars in mandates as well as modules, in just a year and a half! Telecommunication Salesman
Take2Telecom Inc - Chino, CA
February 2017 to May 2020
United States
With a high enough tier rank through my company, I worked with numerous campaigns around the nation, and Canada. The job consisted of generating hundreds of dollars each week for numerous campaigns: processing sales, informing each investor of our services, as well as helping to customize each order correctly day by day.
Phone Sales Representative
Premium Wireless - Chino, CA
January 2019 to July 2019
Sprint, Verizon, as well as AT&T rep, all in one!
I sold phones for all three companies, as well as customer service for every device and plan. Distribution Center Laborer
SharkNinja - Chino, CA
February 2017 to June 2017
United States
Working in one of the top distribution centers in Chino, I worked to unload numerous amounts of products into our center for further use by our team. I unloaded roughly around 16,000 pounds a day by myself, in the course of a eight hour shift.
Xbox Technician
Sykes - Colorado Springs, CO
May 2016 to March 2017
USA
My job consisted of helping customer's fix all of their console requests in regards to their Xbox 360'sas well as Xbox One's when they did not work. I did numerous things from help fix Xbox's, to selling Official Microsoft Products, as well as issuing numerous shipment requests to work on Xbox consoles from within the system.
Guaranteed operational readiness of new technology released into production. Cooperated with the team in implementing new technology initiatives, standards and major changes or upgrades to production environments.
Identified and eliminated network faults and problems. Created, implemented, and fixed computer networks. Managed problem solving analysis of servers, workstations and systems. Offered technical support to users with different levels of IT proficiency. Maintained security programs and frequent change of passwords. Controlled all system back-up and restored protocol. Created and installed data retrieval system.
Xbox Technician
Microsoft - Colorado Springs, CO
May 2016 to March 2017
USA
I worked on numerous things from helping Fix people's Xbox consoles (360 or Xbox One), as well as helped sell Official Microsoft Products, and even issued requests for internal repair of Xbox consoles. Associate
Walmart - Knoxville, TN
February 2015 to April 2016
United States
I worked in the backroom of this establishment helping to load and unload trucks, as well as assisted in stocking the floor when needed.
Entry Level Social Work (Intern)
Volunteer Ministry Center - Knoxville, TN
September 2014 to January 2015
USA
This work actually was based around helping our poverty stricken population with numerous things such as: providing meals throughout the day, networking and connecting for temporary housing, as well as offering numerous service to connect our members to different facilities and organizations for other needs and help.
Bachelor's Degree from University of Tennessee (Knoxville) Bachelors, Social Work
Social Worker Intern
Volunteer Ministry Center - Knoxville, TN
2015 to 2015
USA
A great University with a lot to offer in Social Work, as well as Computer Engineering Entry Level Social Work (Intern)
Redeemer Church - Knoxville, TN
August 2012 to September 2014
USA
This job consisted of working through the church and actually supplying numerous forms of help to all individuals who wanted assistance from us. We did numerous things to help our poverty stricken population such as: supplying food to those in need, connecting everyone we could to get them in to housing, as well as supplied religious help to ensure emotional stability during hard times. Education
Bachelor's in Social Work
University of Tennessee-Knoxville - Knoxville, TN
August 2009 to January 2015
Skills
• Personal Trainer
• Telemarketing
• Operating Systems
• Telecommunication
• HIPAA
• Compliance managementAWS
Assessments
Work Style: Reliability — Proficient
October 2019
Tendency to be dependable and come to work
Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
July 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Attention to detail: Inventory — Proficient
July 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Proficient
Basic computer skills — Highly Proficient
April 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Highly Proficient
Sales skills — Familiar
August 2020
Influencing and negotiating with customers
Full results: Familiar
Call center customer service — Completed
July 2019
Applying customer service skills in a call center setting. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
My Goal as of now is working for a reliable business, making at least $40,000 to $50,000 per year.
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