Mayra Munoz

**** ** ***** **

Miami Gardens, Fl

adukkg@r.postjobfree.com Phone:

786-***-****

Objectives:

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Education:

Health Service Administration (Associate).

Cosmetologist/ body wrapped license. - 45 Hr.’s of Children’s Day care license Experience:

Office Manager (2020-2022)

PSR Cleaning Service (Miami, Fl)

- Answer more than 250 calls in a day.

- Scheduling Appointments

- Dispatching Drivers

- Faxing and office duties

- Making Payments

Front desk (2018-19)

Montessori Ivy league Academy (Pembroke pines, Fl)

- Receiving and dispatching students using pro-care system Mayra Munoz

4120 NW 190TH ST

Miami Gardens, Fl

adukkg@r.postjobfree.com Phone:

786-***-****

- Answer incoming calls

- VPK submitting monthly assistance/ assessments

- Submitting Lunch menus and answer incoming emails

- School tours, Observations and Registrations

- Bright arrow

- Teachers Assistant

Customer Service (2014-2016)

New York Bakery (Hialeah, Fl)

-Help customers with their bread order, receiving and dispatching drivers, receiving money. Cell phone spot Manager/sales (2012-2013)

-Greeted customers entering the store to ascertain what each customer wants and needs

-Provided an elevated customer experience to generate loyal clientele AAA Insurance Company

Customer Service (2008-2012).

-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

-Developed reputation as an efficient service provider with high levels of accuracy. Mayra Munoz

4120 NW 190TH ST

Miami Gardens, Fl

adukkg@r.postjobfree.com Phone:

786-***-****

B and C wireless (2006-2008)

Receptionist/ Secretary

-Answer an average of 100 or more calls per day by addressing inquiries, solving problems and providing a good customer service making sales by email and phone. SKILLS

- Daily invoicing

- Convincing sales strategies

- Customer service oriented

- Top sales performer

- Responsible for inventory control

- General store or office maintenance

- Energetic work attitude

- Microsoft word, Excel and Outlook

Excellent communication skills

-Typing experience

-Quick learner

Mayra Munoz

4120 NW 190TH ST

Miami Gardens, Fl

adukkg@r.postjobfree.com Phone:

786-***-****

Languages

Spanish/ English

Key Words

Customer service, customer retention, MS excel, MS word, Cash Handling and data entry Mayra Munoz

Reference

Available upon request

Contact this candidate