Customer Service Representative

ADIBELI NORA CHINEDU

Address: * ******* ******, *****, ***** Berger, Lagos State.

Tel: 081********, 081********.

Email: *************@*****.***

CAREER OBJECTIVES:

To nurture a career and constitute a team that embraces and contribute to the success and growth of a dynamic cooperate organization, which desires support and appreciate special skill, personal effort and smart work.

PERSONAL DATA:

DATE OF BIRTH: 30thApril, 1997

GENDER: Female

MARITAL STATUS: Single

TOWN/VILLAGE: Ogume

LOCAL GOVERNMENT AREA: Ndokwa West

STATE OF ORIGIN: Delta

NATIONALITY: Nigerian

RELIGION: Christianity

EDUCATIONAL INSTTUTIONS ATTENDED WITH DATES:

Delta State University, Abraka, Delta State. 2015-2019 Fundamental Secondary School, Kwale, Delta State. 2008-2014 Ogbagu Primary School, Ogbagu Ogume, Delta state. 2001-2007 ACADEMIC QULIFICATIONS OBTAINED WITH DATES:

B.A Hons. in English and Literary Studies (Second class upper)2019 National Examination Council (NECO) 2014

First School Leaving certificate (FSLC) 2007

SERVICE TO THE NATION

National Youth Service Corpse (NYSC) 2020

PROFESSIONAL QUALIFICATION

Customer Service Relationship Management (CSRM) 2020 SKILLS

Proficient writing skills

Excellent human relation skills

Ability to get result

Good communication skills

Ability to work with little or no supervision

Stress tolerant and goal oriented

WORK EXPERIENCE:

Name of Organization: Reeltek consulting Ltd, Lokoja, Kogi State. Period: 2019-2020

Designation: Receptionist

Responsibilities:

Receiving customers and directing them where to sit

File important documents and keep them well organized

Taking down details of every business partner that walks in

Making inbound and outgoing calls

Name of Organization: DM Holdings Ltd. Bamako Estate, Ojodu, Lagos State. Period: 2020-2021

Designation: Research Officer

Responsibilities:

Researching educational materials for online teaching

Confirming the correctness of every word in the materials

Liaising with online teachers on the teaching outline and curriculum for students

Speaking to online sponsors for our annual programs. Name of Organization: Hush’D Makeover Limited, Ikeja, Lagos. Period: 2021-Date

Designation: Front Desk/Customer Service Representative Responsibilities:

Attending to all walk-in customers and recommending products to them.

Customers’ follow-up through phone calls.

Processing all orders

Arranging products in the showroom.

Replying messages via WhatsApp and taking down orders online HOBBIES: Reading and Singing

REFEREES:

Ileke Ariende Joy

Manager, Reeltek Consulting Ltd Lokoja, Kogi State. 081********, 081********, **********@*****.***

Dr. Adibeli Godbless

East Kent Foundation Hospital Trust, William Hervey Hospital, Ashford. Kent. UK. 075********, *****************@*****.***

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