Customer Service

Kha J r

678-***-**** (Cell)

**** ******* **** **

Marietta, GA 30008

***********@*****.***

Summary

I have about 6 and a half years of customer service experience, including as a work from home unemployment agent, a theater attendant at NCG Cinemas, as a lander at Little Caesars, three or four jobs as a cashier, including as an intern secretary at the Hudson County Freeholders Office. My skills and experiences include cashier, cooking, janitorial at a motel 6 in Smyrna Georgia, and construction.

More recently, I have taken on a freelance model role to the industry opportunities of music videos, photoshoots, and editorial/fashion modeling.

I pride myself on organization, work ethic, and just overall a haughty nature when working. Skills

Calculator Taking Notes Corking Floors Washer/Dryer Oper Cash Count Microsoft Excel Laying Sheetrock Folding Cooking Taking Orders Sociable Chemical Safety

Filing Forms Food Prep Telephone Skills Sweeping/Mopping Friendly System VDI Store Recovery Window Washing

Bi-Lingual Mail Money Detail Orientation Vacuuming Machinery Spackling walls Communication Skills Dusting

-Experience-

*Employer Information Provided Upon Request*

Pizza Hut, Lithia Springs GA Oct. 2021 to Mar. 2022 Manager/Shift Lead

Address customers' complaints or concerns. Train staff in job duties, sanitation and safety procedures. Establish methods to meet work schedules. Maintain records of stock, repairs, sales and wastage

Motel 6, Smyrna GA Jan. 2021 to Oct. 2021

Housekeeper

Was responsible for cleaning and reporting any safety hazards to the general manager or hotel clerk. Completed cleaning tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows,mopping floors, changing linens/bathroom towels, and sweeping/vacuuming hotel halls. Big Lots, Smyrna GA Aug. 2020 to Feb. 2021

Cashier

Was the “face” of the store, greeted customers with a smile, carried out pickup orders, counted money, answered the store phone, emptied “go-back” cart, store recovery, tidied store displays, handled money and credit/debit payments

State of New York Department of Labor, Marietta GA Apr. 2020 to Jun. 2020 Unemployment Agent

This position was a recruitment through a temp agency that was powered through Verizon. Answered phone calls through Verizon powered website to answer and solve claimant inquiries, ensured claimants were paid according to listed effective dates, used alternate desktop (VDI) to perform system mainframe searches using sensitive information (claimant provided) Metro by T-Mobile, Columbus GA Dec. 2019 to Mar. 2020 Sales Representative/ Asst Manager

Greeted and sold phones to customers, restocked cellular accessories on store hooks, handled refunds, answered calls, accessed safe, and maintained overall look of store appearance Handy Works Construction, Orange NJ Jul.2019 to Oct. 2019 Construction Worker

Assigned day to day tasks at work sites,demolition, sweeping dubris, paint and replacing ceiling tile, assisting with wiring, operating handheld machinery,corked spaces and cracks in floors, lay sheetrock spackle wall cracks.

NCG Cinemas-Marietta, Marietta GA Jan. 2018 to Jun. 2018 Theater Attendant

Informed customers about food items and drinks. Prepared and served customer orders. Received customer payments. Used a cash register. Counted cash and made the change needed. Prepared and served hot foods. Prepared and served cold foods. Labeled foods appropriately with date prepared, good thru date. Ensured correct food portions. Cleaned food preparation a]jrea, tools. Maintained food prep areas to meet federal regulations for cleanliness. Kept display area stocked with fresh food. Cleaned theaters after movie showings. Carried up to 50 lbs around the facility. Little Caesars, Smyrna, GA Jul. 2017 to Oct. 2017

Lander

Prepared cold foods. Cleaned work areas, utensils. Correctly packaged and stored food supplies. Presented foods attractively. Prepared food for customer orders. Prepared food according to recipe. Packaged food for take-out. Served food to customers. Informed supervisors of low supplies and broken equipment. Helped cooks and kitchen staff with various tasks. Washed and peeled/cut foods to prepare for cooking and serving. Maintained a safe work area. Six Flags Over Georgia, Austell, GA Apr. 2017 to June 2017 Games Team Member

Issued winnings. Ran booth in slots area. Maintained cash in coin drawers. Counted and recorded money in drawers. Ensured that cash in the drawer matched daily transactions. Keep authorization forms. Made change for customers. Monitored slots area. Watched for rule breaking, cheating, and security problems. Used calculators. Answered customer questions. Resolved complaints. Hudson County Freeholders Office, Jersey City, NJ Aug. 2016 to Sept. 2016 Internship

Organized and maintained files. Took notes and memos. Answered phones and assisted callers. Took messages. Transferred calls. Greeted visitors. Sent out mail with all needed information and attachments. Made copies. Managed calendar. Used computers for word processing. Reviewed work done by others to check for correct spelling, grammar. Organized office supplies. Honors

Oct.2011-2014: National Junior Beta Club

Volunteer Activities

2014-2015 Rainbow Housing

2017-Current: Beautiful Pearls LLC

Freelance: modeling w/ choice agencies

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