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Customer experience

Location:
Appling, GA
Posted:
January 11, 2023

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Resume:

Lindsey Perry

706-***-****

aduk7g@r.postjobfree.com

**** ******* **, ******* ** 30802

Computer Saavy, Very fast learner, Reliable, Prompt, Organized. National Grid

**-**** - **-****

CSR

Answer inbound calls for collections. (Take payments, set arrangements, turn service back on for non payment accounts, add/cancel budget billing) Answer inbound calls for Billing (review customer accts for high billing, create service orders for meter re reads, rebill customer for over usage) Answer inbound calls for MOVES (starting customers power survice/ disconnecting service. Troubleshooting error codes, rescheduling missed or incomplete appointments.

I do floor support as well as helping with training classes for collections and moves.

Tonya Sanchez (Summersville/Old Trinity/ Primary MD) 6/2017-7/2018

"Medical Assistant"

● Administer Injections. Take X-Rays- Digital.

● Draw Blood. Call Patients w/lab results.

● EHR. Set up procedure rooms.

● Triage Patients. Set up/ Cancel appointments.

● Prior Authorizations/ Insurance.

● A1C/ Diabetes care.

● Woked in Allscripts and Aathena.

● Refill medications.

Georgia Chiropractic and Wellness Center

6/2014-2016

Chiropractic Assistant

706-***-****)

● Take and develope X-rays on a Processor.

● Triage patients

● Patient therapy; Muscle stimulation, ice/heat therapy, spinal stimulation.

● Put together new patient charts.

● Fill in front desk when needed; Appointment making, taking calls/voicemails.

● Help the Doctor with Orthopedic Exams, range of motion, and theraputic excercises.



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