Post Job Free

Resume

Sign in

It Support Help Desk

Location:
Denver, CO
Salary:
$ 20- 35 per hour
Posted:
January 11, 2023

Contact this candidate

Resume:

Nassif Abdoul

aduk64@r.postjobfree.com 720-***-**** Denver, Co

Fully Work Authorized No Visa Sponsorship Required Open to Relocation

PROFESSIONAL SUMMARY

(IT/Desktop/Help Desk) Professional with 3 years of experience in Computer Networking, Hardware and Software Maintenance and Management, Database System Management. Seeking opportunity as IT Support Technician and Help Desk.

Key Skills

Certifications: CCNA, Network Security.

Systems: Windows (XP, 7, 8, 10, 11), Mac OSX, Linux (Ubuntu, Kali), A notion on the Biometric Systems, etc.

Administration: Active Directory, MS Exchange, PC Diagnostics, backups, etc.

Hardware: Laptops, Desktops, Mobile Phones (iPhone, Samsung, blackberry), Tablets Printers, etc.

Networking: Cisco (Servers, Switches, Routers), cabling (UTP/Optical Fiber), VoIP, QoS, LAN/WAN, TCP/IP, SMTP, etc.

Antivirus: Kaspersky, AVG, etc.

Software: JIRA, Virtual PC, MS Office, WireShark, WordPress, FileZilla etc.

PROFESSIONAL EXPERIENCE

Personnel Chief and human resources Administrator December 2021-October 2022

Bill and Son’s Group, Goma, DR. Congo

BILL & SON’S GROUP PROTECTION is experiencing in the management, monitoring and administration of security guard personnel. It has invested in an effective communication system, in the interventions vehicles and in the guarding security sites, with audio-visual surveillance by guaranteeing and allowing monitoring and controlling the entry and exit movements of people and goods in the enclosures of the secured installations as well as all the movements of intervention vehicles, supervisors and guards in the sites.

Contribute actively as an Administrator to the achievement of the company's objectives.

Ensure strict compliance on how to apply the administrative, Financial and logistical management procedures within the company

Contribute actively as an Administrator to the achievement of the company’s objectives

Reassure the punctuality of the staff in the office by setting up an attendance list to control the hours of entry and exit

In close collaboration with the Manager and the Director of Operations, to make sure if the recruitment steps of agents and staff are respected

List the State services to which BSG is subject for taxes payment

Set up a directory of management and following-up the company's customer contracts, while ensuring the continuation and enhancements of services

Keep BSG's accounts on a daily basis and produce a daily report based on a cash book

Record all payments of invoices paid by customers either to the Bank or in cash

Share reports from the cash register to the Manager, a copy the Director of Operations and the CEO at the end of each day

Prepare the estimated expenses for the operation of the office on a weekly basis and send them to the Manager, with a copy to the Director of Operations and the CEO for approval

Ensure the movement of stock entries and exits by making sure if the stock poster is correctly completed and signed

Produce at the end of each month a stock report based on a physical inventory

Ensure the exit movement of vehicles and motorcycles in collaboration with the drivers and the supervisor while producing a fuel consumption report at the end of each month

In collaboration with the Director of Operations, organize purchases for the office running and participate in the production of company visibility documents (flyers, posters, etc.)

IT Consultant Skilled Casual August 2021-October 2021

IITA (International Institute of Tropical Agriculture), Bukavu, DR. Congo

IITA is an award-winning, research-for-development (R4D) organization, providing solutions to hunger, poverty and the degradation of natural resources in Africa. Since 1967, IITA has worked with international and national partners to improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity.

Extract specific information from various excel worksheets and insert them in appropriate fields and columns in the other excel worksheets.

Assist to confirm listed Bukavu assets quality to be added in the Institute Assets Register.

Organize and re-arrange Data of these files as may be directed.

Communicate work update regularly with my supervisor

Administrative Trainee and IT Support and Help Desk February 2021-August 2021

GSA Sarl, Goma, DR. Congo

GSA Sarl is a company specializing in the field of private security in the DRC, It is proud to have developed over the years its activities throughout the Congolese territory. They are present in Kinshasa, Lubumbashi, Goma, Bukavu, Kolwezi, Kisangani and Matadi.

With a team of more than 4500 local and expatriate employees, GSA is to date the reference in the DRC in the field of security and protection, both by means deployed for its professionalism.

A Help Desk,

A technical assistant in the finance department,

Helping with the maintenance and repair of hardware and software,

Monitoring of the Internet network and infrastructure in the department,

Troubleshooting, replacing and repairing of hardware and software

Updating and installing Anti-Viruses

And other IT assistance and any other task related to IT field

ADDITIONAL WORK EXPERIENCE

Hardware and Software maintenance and repair Volunteer at the University, 2016 - 2017

Served as Sports Minister in Congolese Student Association at the University 2016 - 2017

(I was available on-call when needed, to deliver my sport experiences)

An IT Trainee, ICT Center, Kampala, Uganda May 2016 – July 2016

Completing two months of internship in the field of IT Infrastructure Administration

Hardware and software repair and maintenance skills

Acquiring the Internet and Network infrastructure knowledge

EDUCATION

Bachelor degree in Information Technology (IT) 2017

International University of East Africa (IUEA), Kampala, Uganda

PROFESSIONAL DEVELOPMENT/AFFILIATIONS

Network Engineering Certificates at LiveWire (CADD Centre Training Service) 2019

Routing and Switching,

Network Security.

Training Certificate in Global Public Health Policy and Planning Management 2016



Contact this candidate