Customer Service Sales Manager

AARON CENTER

***** ** **** ** ********, Iowa ****1

Ph: 319-***-****

LinkedIn: https://www.linkedin.com/in/aaron-center-7061a0a1/

• Addressed missing stipulations communicated from lenders immediately.

• Train and supervise sales staff of any changes in regulations and the Fair Credit Reporting Act.

• Perform credit interview, prepare credit application.

• Verify accuracy of all material information on the credit application and submit to lender.

• Disclose financial information to customers.

• Evaluate new lender programs.

• Go over deals with lenders and work all deals diligently FINANCE DIRECTOR Mark Zimmerman Ford, Aug 2008 - Dec 2012

• Implemented dealership policies and procedures

• Structured deals in accordance with the financial lender and dealership guidelines

• Booked out deals accurately, without misrepresenting the product

• Analyze credit reports and recognize a conventional deal and turn over accordingly

• Sell credit insurance and service contracts

• Maintain a lender guide of programs currently used and obtain a working knowledge of them SKILLS:

• Self-motivated and goal oriented

• Knowledge of credit and loan evaluation process

• Excellent negotiation skills

• Customer service focused/Exemplary people skills

• Excellent time management

• Ability to adapt quickly to new surroundings

EDUCATION:

PRAIRIE HIGH SCHOOL - 1995 High School Diploma

PROFESSIOAL REFERENCES:

JOHN WEBER, Auto Representative - TD Finance 515-***-**** NATE JOHNSON, GM - Deery Brothers Dodge Chrysler Jeep Ram 319-***-**** ANTHONY CARUSO, Auto Representative - Ally Financial 515-***-**** OBJECTIVE: Motivated and driven professional wanting to utilize my extensive skills and knowledge of dealership financial management, customer service and professionalism to advance within a position and grow within a company.

EXPERIENCE:

FINANCE MANAGER Stew Hansen's Dodge Chrysler Jeep Ram, Dec 2014 - Present FINANCE DIRECTOR Deery Brothers Dodge Chrysler Jeep Ram, Dec 2012 - Nov 2014

• Negotiated with lenders, financial institutions, and other entities to obtain financing terms that meet the needs of borrowers while generating profits for the dealership

• Maintained records related to accounts receivable, accounts payable, and other financial records as required by federal or state regulations

• Maintain a call-in log and contracts in transit log (funding package).

• Review funding packages prior to mailing.

SALES/SALES MANAGER McGrath Auto Group, Feb 2001 - Aug 2008

• Assisted clients in selecting a suitable automobile that suits their specifications and preference

• Conduct price negotiations to strike a favorable bargain optimal for both client and manufacturer/dealer

• Maintained contact with clients to ensure an opening for future business proposals and sales offers

• Oversaw the closing of sales deals ensuring explanation of vehicle warranty terms, completion of sales contracts, payment and delivery of auto units

• Presented regular reports to management on sales activities and maximized profits

• Met with other departmental heads to prepare and implement strategies effective for boosting sales and maximizing profits

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