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Patient Services Practical Nurse

Location:
Coram, NY, 11727
Posted:
January 10, 2023

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EXECUTIVE SUMMARY

Focused, hard working, and results-driven nurse with over 17 years industry

experience seeking a long term, director level role within a well established, caring organization where I can drive quality improvements and coach staff to reach their full potential.

JULIE LINCOLN

DIRECTOR OF NURSING

CAREER SUMMARY

631-***-**** aduk32@r.postjobfree.com 37 Woodbine Street, Coram, New York 11727 ASSISTANT DIRECTOR OF PATIENT SERVICES

Always Compassionate Home Care May 2021-Present

Coordinates and oversees all direct care patient services provided by clinical personnel. Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed. Conducts the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies. Responsible for and oversees the delivery of care to all patients served by the location. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed. Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care

(POC).

Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations. Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning.

Works in conjunction with the Branch Director and Company Finance Department to establish location's revenue and budget goals. Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures. Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Director of Operations.

Coaches staff and recommends in-service education programs, when needed. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles.

Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management systems as well as any other systems and processes. Competently performs patient care assignments and staff management activities. Provides direct patient care on an infrequent basis and only in times of emergency. Acts as Director of Patient Services in her absence. Interprets company standards, company policies and procedures to ensure compliance with external regulatory authorities, and ensures that caregiver clinical documentation meets internal standards. Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs. Performs other related duties as assigned or requested. SKILLS & EXPERTISE

Health Information Technology

Health Care System

Human Relations

Sigma Care

Technical Acumen

Outpatient nursing experience

Infection & medication control

Microsoft Office

Staff management

Patient information management

Organizational skills

Inpatient care

Wound Care

Medication Administration

Charting

Report writing

Compliance

Census building

Time management skills

Decision making

Communication skills

Medicaid/Medicare procedures

Risk management

Team player

Decision Making

Hiring

Sales

LICENCES & CERTIFICATIONS

New York State Licensed Practical Nurse

Basic Life Support Certification

Ventilator Certification

Peripheral Intravenous Therapy Certification

Telemetry Certification

Hemodialysis Certification

CONTACT INFORMATION

37 Woodbine Street, Coram, New York 11727

631-***-****

aduk32@r.postjobfree.com

LICENSED PRACTICAL NURSE

Brookhaven Memorial Hospital October 2007-July 2011 Assessed, monitored and documented patient progress, symptoms and vital signs on each visit. Educated clients and their families on the safe treatment of injuries, illnesses and conditions. Consistently earned praise from patients, family members and supervising clinical directors for delivering excellent nursing care. Administered controlled narcotics assuming full responsibility for possession of keys. LICENSED PRACTICAL NURSE

CAM Professional Staffing February 2020-March 2021 Work in a variety of nursing settings including long term care, assisted living, rehabilitation, pediatric, psychiatric, etc. Counsel and educate patients/families regarding wound care, lifestyle, etc. Supervise junior nursing/ancillary employees and nursing assistants in their duties. Monitor, evaluate medical conditions, and manage end of life care. Member of rapid response team, CPR.

Record and process patient data via Electronic Health Record (EHR). Perform: port-a-catheter access, wound care, injections, blood draws, IV infusions, enteral/tube feedings, care of tracheotomies, colostomies, insert urinary catheters, and vital sign monitoring. LICENSED PRACTICAL NURSE

Medicaid April 2006-February 2020

Provider for Medicaid in various home care settings taking care of medically fragile children. Provided total patient care including medications administration, personal hygiene, range of motion, and administration of enteral feedings.

Administered medication by mouth, intramuscular, via G-tube, and subcutaneously. Advocated for patients and informed the family as to care changes necessary for patient's condition. INTERIM DIRECTOR OF NURSING

CAM Professional Staffing March 2021-May 2021

Oversee nursing staff in over 30 different locations throughout Long Island, Metro New York, and Upstate New York. Renew, revise, and implement department policies, protocols, and procedures to meet Department of Health, and Department of Education standards.

Ensure high-quality patient care by performing rounds to observe nursing staff and speaking directly with patients and their families to gather feedback.

Developed and delivered training materials on infection control, medication administration, and other safety procedures to ensure compliance with department policies.

Hire and train new staff in order to meet staffing needs. Assist in educating and training Certified Nursing Assistants. Attend general management meetings and provide input concerning policies and implementation as relating to the nursing department.



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