Rachel Perez-Moore

702-***-****

aduk1r@r.postjobfree.com

Experience and Achievements

Coast2Coast Crime Prevention & Security Service LLC Las Vegas, NV, 2014-2022

Head Administrator & Finance Manager

Assisted in the establishment of the security business

Scheduled appointments for interviews, potential clients, business meetings, luncheons, and dinners

Prepared client booklets, brochures, and employee orientation packets

Organized and submitted proposal packets for prospective clients

Typed memorandums and business letters

Sent and received emails, answered phone calls, faxed documents, mailed and filed business documents

Formulated and sent invoices

Paid bills (business credit card, liability & worker’s compensation insurance, rent, utilities, phone/internet, website, accountant & legal fees, uniforms, printing)

Submitted timesheets to accountant bi-weekly

Submitted all business transactions including expenses and receipts to the accountant once a month

Took notes at executive board meetings and prepared executive board minutes

Up kept and maintained an inventory report consisting of uniforms, equipment, and office supplies

Bank deposits, order business checks, maintain business & payroll ledger

Wrote paychecks for employees bi-weekly

Prepared and filed financial reports (balance sheet, profit/loss, etc.)

Telus International Las Vegas, NV, 2016-2020

Social Media Content Moderator

Ensured legal compliance and safety of content uploaded to our platform.

Developed, improved, and maintained standards for the security of our online communities.

Improved the content management strategy for short video platforms.

Coordinated with supervising departments for timely management of content that violates our policies.

Monitored the comments and posts made by the users, and take appropriate action if necessary.

Removed inappropriate or violent content and took any necessary action against users who violate the terms of service.

Moderated comments on the videos and keep a close eye on the conversation to make sure it stays polite and on topic.

Managed the group chats and ensure that all the members adhere to the platform’s rules and regulations.

Assisted in keeping the community lively and engaged by moderating discussions, answering questions, and issuing warnings and bans.

Responsible for moderating threads, as well as keeping an eye on new account registrations.

Carina Las Vegas, NV, 2013-2014

Shift Leader/Customer Service Representative/Key Holder/POS

Helped the high-end retail store exceed store sales. Received top salesperson on two occasions.

Operated cash registers (open and close tills)

Provided customer service

Accounting (deposits, counting money, logging, ordering monetary)

Scheduling

Opened and Closed store

Sweeney & Sweeney Insurance Company Chico, CA, 2009-2013

Administration/Receptionist/Accounting

Helped the company to excel and succeed in being the number one car wash in Northern California. Achieved excellent scores and ratings overall with customer service

Greeted clients upon arrival

Provided customer service

Accounting (deposits, counting money, input data, order monetary)

Administration (filing, answering phone calls, preparing schedules, customer service)

Kohl’s Chico, CA, 2007-2009

Cash Office Assistant/Customer Service Representative

Helped the company achieve an all-time sales high during the Holidays and Black Friday.

Performed cash register duties

Allocated money to all 18 registers before opening

Counted drawers from the previous business day

Prepared deposit slips in value from $5,000-$20,000

Ordered monetary

Submitted information into the designated database

Accounted for money in safe

Filed daily documents & receipts (credit card, returns, payments, etc.)

Provided customer service (customer service department & upfront)

Sales

Payments

Returns

Answered phone

USAFE Headquarters

Legal Secretary, GS-05 Level 2, 40 Hours Ramstein, Germany, 2006-2007

Secretary to the Major

Prepared packages for military cases

Managed and maintained the filing system

Retrieved legal documents, books, and files for Major and other military lawyers

Typed official documents and memorandums

Answered phones and directed calls to designated lawyers

Took notes at meetings and briefings and prepared minutes for filing

Stocked office supplies for the Major

Scheduled meetings and appointments

21st Weather Squadron Sembach, Germany, 2003-2006

Office Automation Clerk, GS-04 Level 4, 40 hours

Helped squadron receive “Best Squadron of the Year” award, revamped the filing system to regulations, and pass the inspection. Received “Employee of the Quarter” award.

Served in Air Force orderly room providing customer service to a 200+ squadron

Extensive administrative and clerical duties

Typed, filed, answered phone calls

Data entry, scheduling appointments

Attended board meetings and maintained minutes

Developed travel orders and Red Cross orders

Performed travel pay documents,

Reserved lodging for incoming airmen and families

Managed seven programs associated with the orderly room

Secretary for the Lt. Colonel, Chief Master Sergeant, and 1st Shirt

Military

U.S. Army, 1990-1996

Gulf War Era Veteran

Honorable Discharge

Food Service Specialist/Administrative/Accounting

Volunteer Experience

Head Finance Clerk, Life Changer’s Ministries, Kaiserslautern, Germany, 1995-2000

Managed the receipt and disbursement of all funds

Reviewed documents (such as checks, vouchers, money orders, etc.) for proper certification, balancing, and auditing of all receipts and disbursements of funds

Bank bills; travel pay; gas & oil purchases; business expenses; audits

Head Administrator, Life Changer’s Ministries, Kaiserslautern, Germany, 2000-2007

Provided customer service to a 300-member ministry

Performed clerical duties (scheduling appointments, typing monthly executive board minutes, filing, making brochures and calendars, preparing announcements, typing monthly schedules for personnel, etc.)

Supervised five administrative personnel

Education

Butte Community College, Durham, CA 2009-2011

Associates Degree in Administration of Justice

3.40 GPA

American College of Technology, Online, 2013-present

Associates for Business Administration & Information Technology-4.00 GPA

Obtaining Bachelor’s Degree

Certificates

Disadvantaged Business Enterprise Certification, March 25, 2016

Service Disabled Veteran Owned Small Business Certification, September 11, 2016

State of Nevada Local Emerging Small Business Certification, May 14, 2016

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