BENITA WESTMORELAND-KING

aduk1b@r.postjobfree.com 470-***-**** Locust Grove, GA 30248

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Firesource Health Plans Atlanta,

GA

Remote Health Agent

01/2021 - Current

● Answer questions on diverse topics, including authorization procedures, copay requirements and premiums.

● Support members through navigation of enrollment process to facilitate Discovery Point Stockbridge, GA

Daycare Teacher

01/2014 - 01/2014

optimal decisions.

● Research and correct customer

issues in areas such as plan

benefits, coverage eligibility and

claims processes.

● Coordinate enrollment into plan benefits directly with insurance companies or through marketplace.

● Communicated with children's parents and guardians about daily activities, behaviors and problems.

● Organized and led activities to promote physical, mental and social

Phileo Community Services Stockbridge,

GA

Administrator

01/2008 - 01/2010

development.

● Supervised circle time, free play,

outside play and learning and

developmental activities.

● Made healthy, well-balanced breakfasts and lunches.

● Answered and directed incoming calls using multi-line telephone system.

● Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

● Maintained daily calendars, set appointments with clients and planned Pilgrim Christian Academy and Learning

Center Decatur, GA

daily office events.

Skills

● Behavior management techniques

● Excellent communication skills

● Head Start program knowledge

● Emergency procedures

● Punctual

● Active listener

● Daycare management professional

● Accurate record keeping

● Proven team leader

● Supply inventory

● Interpersonal and wrien communication

● Socialization techniques

● Reliable

● Organization and efficiency

● Office equipment operations

Experience

● Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

● Assisted with daily classroom activities and routines. Education and Training

Ashford University Clinton, IA

Bachelor of Arts in Education Administration

01/2014

Branell Business College Atlanta, GA

01/1989

Walter F. George High School Atlanta, GA

Diploma

01/1987

References

REFERENCES AVAILABLE UPON REQUEST

Teacher/Floater

01/2002 - 01/2003

● Communicated with lead teachers of several classrooms to maintain required adult to child ratios.

● Supported lead teachers with development and implementation of curriculum and lesson planning.

Nova Information Systems Atlanta, GA

Account Specialist

01/1995 - 01/2001

● Upheld compliance, quality and service standards.

● Resolved problems by performing both routine and complex account updates.

● Tracked customer desires and dislikes in order to help management understand needs and update offerings.

Convergent Media Systems Atlanta, GA

Technical Service Coordinator

01/1992 - 01/1995

● Applied knowledge of coverage needs and team member skills to establish work schedules.

● Collaborated with clients and team members to develop projects and associated plans.

● Managed administrative processes and prepared key reports and documentation.

● Collected and organized documents and supplies.

● Set up appointments with customers and oversaw main department calendar.

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