Laurie A Goodman

480-***-****

Phoenix, Arizona

aduk0b@r.postjobfree.com

OBJECTIVE:

To obtain a Customer service position.

QUALIFICATIONS

●Excellent verbal, written and instructional communication skills

●Proficient at preparing documents and attention to detail

●Logical thinking and positive approach

●Profound ability to work in a stressful environment

●Proven success in using educational materials and resources

●Proven ability to maintain confidentiality at all times

●Strong organizational and multitasking skills

EDUCATION:

SInclair Community College, Dayton OH

Paradise Valley Community College, Phoenix AZ

Completed 60+ college credits credits in BIS Medical Office Early Childhood Education/Elementary Education

EXPERIENCE:

Vogel Prep Tutoring-

Office Manager:

February 2021

Enroll and manage student data base

Answer phone calls

Manage daily office operations including

office supplies,

customer service, receiving payments, and maintaining classroom environment.

Paradise Unified School District

August 2020-February 2022-

PVUSD Community Education Floater (Preschool Substitute)

Attends meetings and in-service presentations through Community Education for the purpose of acquiring and/or conveying information relative to job functions.

Communicates with teachers, parents and staff of the host school for the purpose of cultivating supportive relationships.

Completes a minimum of 18 verifiable hours of approved training annually for the purpose of meeting mandated requirements per Department of Health Services regulations.

Implements lessons and activities for the purpose of enriching student experiences in appropriate curriculum.

Maintains accurate records (e.g. student enrollment and attendance, etc.) for the purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements.

Monitors equipment for the purpose of ensuring the equipment is in safe working order, arranging with CE Childcare Coordinator for repairs or replacement when needed.

Monitors staff, program and facility for the purpose of assuring conformity to Arizona Department of Health Services, Office of Childcare Licensure regulations.

Monitors department staff regarding quality indicators of the National Association of Young Children accreditation system for the purpose of ensuring adherence and familiarity of its regulations.

Oversees students and staff for the purpose of assuring their safety.

Presents accurate and timely information to District and Community groups (e.g. program offerings, participation levels, etc.) for the purpose of promoting program, gaining feedback and complying with established internal controls.

Paraprofessional

Paradise Unified School District Phoenix, AZ

September 2017-2021

●Adapts classroom activities, assignments and/or materials under the direction of the supervising teacher for the purpose of supporting and reinforcing classroom objectives.

● Communicates with teacher/s and other professional and health care staff in a collaborative team model (e.g. Speech Therapist, PTs, COTAs, psychologists, special education teacher, ELL teacher, etc.) for the purpose of assisting in evaluating progress and/or implementing IEP objectives, behavioral management strategies, instructional objectives or SEI goals.

●Documents students' daily activities (e.g. behavior, completed assignments, on/off task times, etc.) for the purpose of completing daily logs and student's hourly activities.

●Evaluates situations involving other staff, students, parents, the public, etc. for the purpose of taking action and/or providing referral for resolution.

●Implements under the supervision of assigned teacher, behavioral management strategies, instructional objectives, IEP goals or SEI goals as needed for the purpose of presenting and/or reinforcing learning concepts.

Preschool Teacher

Shadow Rock Preschool, Phoenix, AZ

September 2014-2017

●Prepare lesson plans for both at level and students with IEPś

●Perform daily set up of classroom activities

●Implement preschool class curriculum

●Create instructional materials during classroom instruction

●Manage student behavior within the classroom to ensure a positive learning environment

●Maintain a safe, clean and healthy environment for students by following licensing standards

●Maintain ratios at all times

●Develop a positive relationship with each child to cultivate a better learning experience

●Record and maintain daily attendance sheets

●Discuss students’ progress and maintain open communication with parents by providing an inviting classroom environment and organizing/conducting parent / teacher conferences.

Honor Health (John C Lincoln Hospital) Phoenix, Arizona

November 2012- December 2013

Central Communications Operator

●Directed all calls i.e., consoles, code panels, enunciators, security, facilities, engineering and transportation to appropriate locations

●Informed Physicians and key personnel to hospital codes and incoming traumas

●Access all Trauma, Code Team and Group pagers and communicated all pertinent information

Greene County Career Center Adult Education Xenia, Ohio

August 2001- September 2002

Administrative Assistant to the Director of Adult Education

●Advised students on applicable Adult Education courses available

●Organized and maintained student records

●Coordinated course schedules and curriculum catalog

●Processed student tuition fees

●Assisted with organizing school fundraising events

United States Air Force 30th Communications Squadron

April 2000 – April 2001 Multimedia Center, Vandenberg AFB, CA

Graphic Illustrator / Web Administrator

●Maintained filing systems for website authorization and work order sheets.

●Coordinated customer support projects, assessed customers’ needs, drafted specifications, relayed information to colleagues

●Assisted with technical support for all base organizations’ web material

United States Air Force Communications Squadron, Multimedia Center

April 1997 – April 2000 RAF Lakenheath, England, U.K

Graphic Illustrator

●Created instructional information booklets, informational posters, invitations and PowerPoint Presentations for base personnel

●Appointed as building custodian, responsibilities included but not limited to scheduling / documenting building maintenance and ordering office supplies

●Documented and confirmed the signing in/out of various audio video equipment

●Coordinated customer support projects; assessed customers’ needs, drafted specifications, relayed information to colleagues

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