Sales Associate Customer Service

CC Casie D. Cephus

San Jose, CA ***** 408-***-**** adujzw@r.postjobfree.com

PROFESSIONAL

SUMMARY

Seeking a position to utilize my strong dedication, responsibility, and motivation skills. The desired position would allow me to apply my skills in the best possible way to achieve both the company's goals and allow for personal growth. Highly motivated sales associates with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

SKILLS Stocking and replenishing

Sales trends

Product and service sales

product knowledge

Multi-tasking strength

Cash Handling

Exceptional customer service

Problem-solving skills

WORK HISTORY CASHIER/SALES ASSOCIATE/CASH 10/2014 to 4/2022 OFFICE/ADMINISTRATIVE ASSISTANT

Lowe's San Jose, Ca

Performed all cash register functions

Processed returns and payments, generated invoices Managed and processed online orders,

Opened both personal and commercial accounts

Maintained inventory of all office supplies and equipment. Helped customers locate products and checked store system for merchandise at other sites.

Prepared merchandise for sales floor by pricing or tagging. Engaged with customers to effectively build rapport and lasting relationships.

Completed orders and organized product deliveries to meet customer timetables.

Provided positive first impressions to welcome existing, new and potential customers.

Tracked stock using company inventory management software. Maintained records related to sales, returns and inventory availability. FRONT-END SUPERVISOR 04/2002 to 10/2014

Orchard Supply Hardware San Jose, Ca

Knowledge in handling merchandise, performing cash register functions Sustained store appearance and delivered superior customer service Experience in worker training and supervision

Maintained inventory of all office supplies and equipment Maintained schedules and hours for associates, delegated work assignments, directed customer flow and controlled department costs to ensure business and customer requirements are met

Comprehension in auditing cash controls according to established procedures to identify and prevent cash losses

Reported customer feedback to Management.

CASHIER/SALES ASSOCIATE 02/2001 to 10/2001

The Home Depot San Jose, Ca

Assisted customers with their shopping needs

Keep up surrounding work area from any debris that would cause clutter Worked on quality control team; ensured products were safe and shop able

Trained new hires to the team to ensure correct process and procedures EDUCATION Evergreen Valley College, San Jose, Ca 2004 of all general education

High School Diploma 2001

Mount Pleasant High School, San Jose, Ca

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