CONTACT

Address : Toledo, OH *****

Phone : 419-***-****

Email : adujxm@r.postjobfree.com

SKILLS

• Awarded in top-notch customer service

• Excellent work ethic

• Proactive problem-solver

• Self-motivated and disciplined

• Efficient time management

Organized multitasker with attention to

detail

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Proven verbal and written communication

skills

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• Team player and independent

• Computer savvy and fast typist

ADDITIONAL INFORMATION

References and additional employment

information available upon request.

PROFESSIONAL SUMMARY

Dedicated Customer Service Specialist with a passion for delivering lasting customer satisfaction, with a talent for effectively solving problems. A multitasking optimist with excellent work ethic and attention to detail, who is committed to being a positive reflection of the company through top-notch communication and service. WORK HISTORY

Customer Order Specialist, 04/2019 to 04/2022

The Home Depot - Toledo, OH

Restaurant and Bar Manager, 01/2012 to 01/2015

Spicy Tuna Sushi Bar & Grill - Holland, OH

Office and Sales Manager, 01/2002 to 06/2009

WWW Boat Services Inc. & Diederich Mechanical LTD - Sandusky, OH Primarily responsible for timely and accurate fulfillment of all special order and installation projects from initial sale through project completion; ensuring complete customer satisfaction.

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Positively engaged with customers to understand needs and worked as liaison to resolve their issues.

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Established and maintained effective working relationships with internal employees, vendors, shipping company contacts and customers.

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Monitored orders and delivered status updates to customers regarding installation services and special orders.

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• Awards for excellence for delivering superb service and building shareholder value Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

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Oversaw front of house personnel to maintain adequate staffing; Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

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• Voted Best Sushi in city paper for two years under management Actively participated in ongoing customer incentives to build sales, managed social media and involved in Chamber of Commerce

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Closed out cash register, prepared cashier report at close of business, and enabled security alarm.

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Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.

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• Maintained all computer and physical filing systems, as as well as employee records. Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

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Optimized organizational systems for recordkeeping, payment collections, AP/AR, deposits, and payroll.

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Answered phone calls and emails, addressing customer inquiries, processing payments, and solving problems, as well as developed and maintained online presence.

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• Retail sales of boats and car, in person and online KRYS-ANNE M. ROHM

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