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Customer Service, HR Coordinator, Staffing

Location:
St. Louis, MO
Posted:
January 09, 2023

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Resume:

PARASTU HEIDARI

Fenton, MO 314-***-**** adujxg@r.postjobfree.com

LinkedIn linkedin.com/in/parastu-heidari

Summary

I am a highly disciplined individual and believe I am a great qualifying candidate for any remote opportunities. I have proven ability to work effectively while being independent given I completed most of my schooling online. I was recognized consistently for my academic achievements. Working in a team is no different, I strive to have a strong and supportive group and always give my best. I can learn new systems and software with ease, as well as learning my job responsibilities quickly and excelling at them, always going above and beyond. I would love the opportunity to prove my work ethic and contribute exceptional work for your company.

Highlights

Detail oriented with strong organizational skills

Skilled in using computer software

Efficiency in Microsoft Office, Outlook, Excel, and PowerPoint Highly motivated and ability to work alone and in a team Ethically maintain policies, perform tasks, and hold confidential information Ability to work in a fast-paced environment

Strong written and verbal communication skills with all levels Superior customer service

Dependable, reliable, and compassionate

Effectively and efficiently prioritize tasks

Ability to multi-task

Work Experience

Mark Andy Inc. – Chesterfield, MO Oct 2022 – present HR Coordinator

-Provide excellent customer service to employees

-Respond to requests in a timely manner

-Audit various HR functions (files, etc.)

-Ensure proper documentation of claims, trainings, etc.

-Track administration through AAIM

-Conduct background checks and drug screens

-Create new hire packages including offer letters

-Document employee certifications and training through ADP

-Work directly with recruiters to find qualifying candidates and track recruitment costs

-Coordinate interviews for candidates with the hiring managers

-Deliver service awards to employees tenured with Mark Andy

-Elevate certain requests to upper management

-Vendor coordination

Xist Fitness – Concord, MO Feb 2022 – Oct 2022

Gym Associate

-Sign up new members and assist members as front desk staff

-Thoroughly explain membership packages to potential members and give informative tours of our location

-Assist manager with calls to update cards on file after declined monthly billings

-Strategically increased tanning lotion sales through several methods

-Perform operational duties such as inventory and finalizing closing money deposits

-Ensure a positive customer experience

Casa Dia Montessori Daycare — St. Louis, MO 63129 June 2018 – Feb 2022 Assistant Teacher

-Communicate effectively between coworkers, children, parents and administrators

-Led and directed in both good and stressful situations while maintaining a safe environment for kids

-Built trustworthy and lasting relationships with parents and children Imos Pizza — St. Louis, MO 63129 Feb 2016 - Mar 2019

-Prepared food, answered phones and completed carry outs with valuable customer service

-Delivered effective methods to address incorrect orders and maintain recurring customers

-Performed opening and closing procedures

Education

WEBSTER UNIVERSITY — Webster Groves, MO 63119 Grad – 5/2022 Bachelor of Management

Emphasis in Human Resources

• Member of the Delta Mu Delta International Honor Society in Business, recognized for outstanding academic achievement

• Awarded The Tom & Martha Palmer Annual Scholarship for HR Management for 2021-22

• Awarded The Kelly C. Taylor Endowed Scholarship for 2020-21 OAKVILLE HIGH SCHOOL – Oakville, MO 63129

High School Diploma 2014 – 2018

Activities: Track and Field, Field Hockey, Student Council Licenses and Certifications

Social Marketing Certification - Present

Hootsuite Certification - Present

First Responder - Oct 2024

CPR – Oct 2024

References available upon request.



Contact this candidate