JAMES LOUIS OTTOBRE

***** ******** **. • Strongsville, OH 44149 • 440-***-**** • adujxf@r.postjobfree.com CAREER SUMMARY

Experienced property management professional with a broad knowledge and practical understanding of all phases of Property Management and Operations. Highly focused individual with strong leasing development, operations and communication skills. Expertise and areas of demonstrated results:

● Mall General Management Retail General Management

● Residential Properties Office Properties

● Strip Centers Lease/Purchase Negotiations

PROFESSIONAL EXPERIENCE

HOME DEPOT, North Olmsted, OH 2016-PRESENT

Manager. Making sure that daily operations run smooth and efficient. Customer Service, Plan-O-Gram Display and Preparation, Inventory and more. Increased store profits within a matter of 8 months

BRIXMOR PROPERTY GROUP, Conshohocken, PA 2007-2016 Property Manager.One of two Sr. Ops Managers in the mall and lifestyle division. Responsibilities include Property Management of Westgate, a new joint venture lifestyle center with 630,000 sq. ft. built in 2007. Midway Markets Square and Midway Crossings, combined at 650,000 sq. ft. and Operations Manager at 1.1 million Midway Mall. Also responsible for assisting Mall Managers and Operations Managers on a variety of Management and Operational issues. FIVE GRAND CORPORATION, North Ridgeville, OH 2005-2007 Property Management, Marketing and Leasing.Developed shopping centers for Eagle Lake Development and oversaw property management and marketing for Moreland Homes, All-American Sports Center, All-Secure Storage and Dettore Farms.

● Developed the Shoppes at North ridge and the Shoppes at Meadowlakes. THE GOODREAU COMPANIES, Cleveland, OH 2004-2005

Property Management, Marketing and Leasing.Managed 5 commercial properties throughout Northern Ohio totaling 750,000 sq. ft. including 2 office properties, and 850 residential units located in 72 buildings.

● Responsible for rental agents at residential properties. Worked with brokers on commercial properties.

DARICE/PAT CATANS CRAFT CENTERS, Strongsville, OH 1999-2004 Director of Property Management, Real Estate, Procurement and Security.Leading regional wholesaler and retailer for crafts and bridal apparel with 25 stores. Owner/Manager of several large commercial properties.

● Managed construction, utilities, maintenance, housekeeping, vendor contracts and security.

● Identified and made recommendations for investment properties including the purchase of 4 shopping centers.

● Negotiated lease agreements, utility contracts, maintenance agreements and real estate purchases.

● Opened 320,000 sq. ft. of retail space and 150,000 sq. ft. of warehouse space bringing the projects in on time and on budget.

● Managed construction of Pat Catan’s Football Stadium in the City of Strongsville, Ohio. FOREST CITY ENTERPRISES-PARMATOWN MALL, Parma, OH 1998-1999 General Manager.One of the largest retail mall in Northeast Ohio; includes both indoor mall and strip type retail outlets (including Medical Office/Day Drive Plaza) for Forest City Enterprises.

● Implemented e-mail communication throughout all departments to improve communication and work efficiencies.

● Reduced task interference among management by implementing a management change and empowering all department heads.

● Decreasing outside contractor costs through improved management and direction.

● Implemented new mall hours to be competitive and re-focused marketing to be traffic driven.

● Initiated web page to improve mall exposure.

● Assumed control of Temporary Tenant Program from Sales Dynamics.

● Identified and made improvements to security program using better techniques and equipment to address negative concerns facing development.

SIMON PROPERTY GROUP-RANDALL PARK MALL, North Randall, OH 1992-1998 General Manager.2 million sq. ft. super-regional mall 15 miles from Cleveland ranking 3rd in size behind Mall of America and Ontario Mills in the Simon Group portfolio. 12th largest mall in the country.

● Increased temporary tenant income from 155.0 to 580.0

● Implemented 10 new leasing arrangements that became permanent tenants in the last year.

● Reduced security incidents 6-fold and negative press incidents to 1 in the last 4 years.

● Reduced common area maintenance by 25% or $1,000,000 without affecting day-to-day services.

● Brought 5th and 6th major department stores to the property.

● Installed 35’ double deck carousel to add entertainment to the mall. BURLINGTON COAT FACTORY, Middleburg Heights, OH 1987-1992 General Manager.National discounter of apparel and home products, ranked in the top 20 in volume in America’s fasting growing off-priced department store. Responsible for daily operations achieving No.# 1 in sales volume in the state of Ohio as well as No.# 1 in Dress and consistency in the top 10 in Sportswear, accessories and furs. Lowest sell cost in region. BURDINES, West Palm Beach, FL 1984-1987

General Manager.Managed retail operation with $44 million in sales volume and 400 employees. Responsible for daily operations with 21 direct report managers. Responsibilities also included Director of Merchandising for all hardlines and Director of Selling Services for total store. THE MAY COMPANY, Euclid, OH 1979-1984

General Manger. Responsible for retail operation with $15 million in sales volume and 200 employees. TRAINING/EDUCATION

General Electric Lighting Institute-2011

International Council of Shopping Center Management II – Michigan State University, 1995

● Dimensional Analysis, Interviewing Skills, MBO Process Writing, Team Building, Development Dimensions International

B.A. Business Administration, Baldwin Wallace College, Berea, OH

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