Administrative Clerk Customer Service

KAYANNA

PHILLIP

Louis Horn Place Malabar, Arima 1-868-***-****, *****************@*****.***

PROFESSIONAL SUMMARY

Dedicated to professionalism with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

SKILLS

Inventory restocking

Problem solving

Ability to multitask

Time management

Team work

Proficient in Microsoft Software

EXPERIENCE

Floor Attendant

Nu Conception Boutique Port of Spain

September 2020 - September 2021

Addressed conflicts head-on with polished professionalism to resolve concerns and restore satisfaction.

Cultivated loyalty of high-value clientele by developing solid relationships and implementing upscale sales techniques.

Anticipated and handled guest needs to consistently exceed expectations.

Kept facilities clean and well-stocked for customer needs.

Completed daily logs and reports for stock items with high degree of accuracy and detail.

Boosted sales of snacks and drinks using suggestive selling techniques.

Upheld presentation standards by clearing trash, refreshing restrooms and cleaning spills through each shift.

Administrative Clerk

Radio Tambrin Scarborough, Tobago

February 2019 - July 2019

Verified data before inputting into business systems to minimize errors and discrepancies.

Handled calls from outside customers and team members needing assistance with various administrative matters.

Completed accurate daily transactions and kept meticulous records.

Delivered messages and ran errands for office staff.

EDUCATION

CXC Passes

Forde College, Port of Spain

June 2017

English A ( Grade 2 )

Principles of Business ( Grade 2 )

Computer Litericy

British Academy, St. James

August 2018

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Power Point

Python Coding

Mobile Application Development

MIC Insitute of Technology, Mocaya

August 2022

App Building

Coding

Practise Application Building

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