Sales Associate Customer Service
Resume:
Nathaniel William
"Goal-Oriented Sales Associate 30 years with a Proven Record of Success"
Albuquerque, NM 87111
******.***@*****.***
Highly motivated Sales Associate with 30 years of extensive Sales and customer service inbound and outbound and outside
sales experience, Sales Office Manager. Outgoing professional with a track record of driving increased and elevating
the Company Sales and projected Goals.
Abilities through Telecommunication using the Company presentation to interact with customers in phone sales
Utilizing Microsoft Office, CRM Excel, Slack, and Libre Office, companies program software to complete Applications and Bind and enroll customers
Authorized to work in the US for any employer
Work Experience
SRBC- SR Benefit Consultant (3)
GoHealth,LLC - Chicago, IL
June 2020 to Present
Interact with members on Inbound and Outbound calls looking for a licensing Insurance Agent to get pieces of information and enroll in a Medicare plan that meets their needs. Also, handle customer service calls and describe the difference between their current plan and the new plan. Enrolled the member in the right plan after we did a company Plan Presentation and Needs Analysis to put the member in the plan that works best for them. During the AEP period, I answered the phone over 40 times per day to accomplish my Goals of 428 Enrollment in 45 days
Licensed Insurance Agent
Allstate Insurance - Albuquerque, NM
May 2018 to June 2020
Answered 20 -30 Inbound calls dialing 50-75 Outbound calls per day to new and current customers to do a Review of their Insurance Coverage. We did a new information form together to see if they Qualify for more Coverage. Also, handled customer service and walk-in Customers. Sometimes I had a deadline to get the Policy and Coverage started in order to meet the effective date. I sold 20 plus auto Policies and 7 Homeowner Policies plus 3 to 5 Life policies to Qualify for Monthly Bonus. Insurance Agent/Owner
UnitedHealthcare/American National Insurance - Albuquerque, NM November 2013 to May 2018
Inbound and Outbound calls reviewing customers' present coverage and updating their new Insurance needs Also customer service and Outside Sales
Protecting their life and business Today and in the future as their Financial need change. Offer coverage that provides the client Security and Peace of mind in Retirement with Property& Casualty and Disability and all type of Insurance.
Interacting with Beneficiary in Medicare senior market reviewing their needs, enrolling members in the Medicare plans that suit their needs.
Networking building relationships with family and customers to Build A Book of Business for the future ACCOMPLISHMENT: Open Agent Office
Sales Territory Manager
National Chemsearch Corp - Irving, TX
August 1999 to November 2013
Demo Chemicals products to the city and state and airports and medium and large Business and corporation, Prepared a business budget to generate repeat sales. Outbound and Inbound calls. Servicing
Existing accounts adding new accounts networking with salesman and company worked after hours to introduce
My company and products in my Territory, administer weekly follow-ups to increase sales. ACCOMPLISHMENT: INCREASED SALES VOLUME BY (10%) AND EXPANDED THE TERRITORY Sales Territory Manager
The Local Pages, Inc - Salt Lake City, UT
July 1995 to August 1999
Organized a Media Consultant Marking Advertising in my territory establishing new accounts reselling Existing accounts. Negotiating contracts with businesses to create leads and referrals and sales. Also, customer service was part of my duties making sure the customer was satisfied. Networking with the Chamber of commerce to get referrals about new business in that area. Work B2B introducing
business owner to my company and how we can help their business grow by advertising with my company
ACCOMPLISHMENT: INCREASE SALES AND VOLUME BY (15%) AND OPEN UP NEW TERRITORIES Sales Manager
National Health Insurance Albuquerque NM - Albuquerque, NM October 1988 to July 1995
Interacting with Underwriters, interviewing, and hiring other agents as the Office Manager. Servicing existing accounts, while establishing new accounts. Developed relationships with customers and pharmaceutical companies to offer more Insurance products to meet the customer needs and meet the company's Projected Annual Goals
ACCOMPLISHMENTS: MILLIONS OF DOLLARS ROUND TABLE PRODUCERS IN ONE YEAR. Education
Farm Bureau Financial Services Eagle Academy of Insurance - Albuquerque, NM August 2011 to September 2011
Associate Degree in Theology in Communications -Foundational Theology - History -Technology
Victory Bible School of Ministry - Albuquerque, NM August 1990 to May 1992
12 Grade Education
Amandy Elzy High School Green Wood - Greenwood, MS June 1961 to August 1965
Skills
• Outbound Sales (10+ years)
• Insurance Sales (10+ years)
• Outside Sales (10+ years)
• Financial Services (10+ years)
• Product Demos (10+ years)
• Contract Negotiation (10+ years)
• Telecommunication (10+ years)
• Sales Management (7 years)
• Inside sales -0utside Sales -Remote Sales- Inbound and Outbound Phone Sales (10+ years)
• Salesforce (10+ years)
• CRM Software (10+ years)
• B2B Sales (10+ years)
• Account Management (10+ years)
• Pricing (10+ years)
Certifications and Licenses
Licensed Insurance Agent
August 2011 to Present
Property & Casualty,Surety,Marine & Transportation Vehicle Insurance Certification in Management and Training.
Contact this candidate