CINDY HILDEBRANDT

**** ****** *** · Owensboro, KY 42303

812-***-****

· adujw2@r.postjobfree.com ·

Since I possess an extensive background with over 20 years in office management and billing, I understand the importance of all positions and how they play a vital role in creating a productive work environment. I am dedicated and versed on completing multiple tasks simultaneously in order to achieve the projects goals. EXPERIENCE

FEBUARY 2018 – CURRENT

BILLING MANAGER, BLUEGRASS FOOT CENTER

Managed patient accounts by billing, coding, filing, and posting claims to insurance companies. Applied EOBs and EFTs to patient accounts. Processed and resubmitted rejected claims. Insurance eligibility verifications. Provided insurance enrollment and credentials to the practice.

SEPTEMBER 2014 – JANUARY 2018

SUPERVISOR OF FINANCE/BILLING DEPT., RIVER VALLEY BEHAVIORIAL HEALTH Supervised billing staff. Investigated billing and insurance issues. Assisted in setting new EMR software. Daily routine billing and coding. JANUARY 2007 – AUGUST 2014

MEDICAL BILLING SPECIALIST, MONROE PRIMARY CARE

Billed for 7 facilities and 19 providers. Entered CPT and ICDs for services rendered. Filed claims and entered EFTs and EOBs. Worked denied claims and refiled or appealed. Worked directly with doctors, insurance companies, and staff. Balanced and posted end-of-day for multiple facilities. Ran reports for providers and accounting. JANUARY 2002 – DECEMBER 2006

TECHINCAL SUPPORT AND CUSTOMER SERVICE REPRESENTATIVE, WORKFLOW Supported and assisted customers with their medical billing software and provided services to a large volume of diverse clientele. Assisted customers with entering correct data on claims and provided accurate and creative solutions to problems. Knowledgeable in the electronic claim implementation and remittance process for ANSI claim.

EDUCATION

INDIANA UNIVERSITY · MAY 1997

BACHELOR OF SCIENCE, OCCUPATIONAL SAFETY AND HEALTH SKILLS

• Strong

interpersonal

skills

• Dedicated

team player

• Strong

problem-

solver

• Time

management

• Reliable

• Exceptional

organizational

skills

• Detailed

multitasker

• Microsoft Office

proficiency

• Excel

spreadsheets

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