Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Haddock, GA
Salary:
55,000/60,000
Posted:
January 09, 2023

Contact this candidate

Resume:

Jeannette S. Standifer

Professional Summary

Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Sylvan Road Capital/RSH Staffing, LLC - HR Coordinator

Remote

06/2022 - 11/2022

Supported human resources staff with new hire orientations and monthly departmental meetings in Google Meet

Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines in Paycom.

Maintain and manage PTO, Safety documents and Punch change requests for over 500 employees in Paycom

Schedule meetings, interviews and trainings using Google Meet

Maintained human resources information system and kept employee files up to date and accurate in Google Drive.

Completed employee employment verifications, I-9 documents and unemployment paperwork prior to hire or termination.

Evaluated timecards for accuracy exempt and non-exempt employees on regular and overtime hours.

Home Depot - Customer Service

Macon, GA

11/2018 - 06/2022

Communicated with management when customer issues escalated and worked to find resolutions.

Updated and maintained information for 1000+customer accounts.

Achieved and maintained departmental performance standards.

Processed orders, credits and tracked returns.

Prepare documents for deliveries

Achieved sales targets regularly with solid promotional and cross-selling skills.

Cross-trained and backed up other customer service managers

Followed up with customers about resolved issues to maintain high standards of customer service

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences

Cox Communication - Administrative Assistant

Macon, GA/Remote

05/2018 - 03/2021

Provide administrative support to Regional Market Vice President

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Coordinated travel arrangements by booking airfare, hotel and ground transportation for over 100 staff and leaders.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Scheduled office meetings and client appointments for staff teams.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Generated reports and typed letters in Word and Excel

Greet customers and assist with coordinating on-site visits for leaders and employees from other markets

Plan and prepare on-site meetings and events for 100+

Resolving employees' escalations

Assist with on-site coronations of HR functions for Regional Market

Baldwin County BOE/ GCEC - Administrative Assistant

Milledgeville, GA

07/2003 - 01/2018

Plan, prepare and develop various teaching aids such as graphs and charts

Established excellence professional relationships with over 200+ students and parents

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

Organize and supervisor recreational activities for 200+ students

Scheduled office meetings and client appointments for 20+ staff teams.

Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff

Assist with Administrator functions (i.e., payroll, and disciplinary actions for students)

Restocked supplies and submitted purchase orders to maintain stock levels

Screened visitors and issued badges to maintain safety and security

JC Penney - Sales Associate

Milledgeville, GA

01/2004 - 01/2008

Approach browsing customers and initiate conversation to determine their buying preference

Helped 500+customers locate products and checked store system for merchandise at other sites.

Engaged with customers to effectively build rapport and lasting relationships.

Provided positive first impressions to welcome existing, new and potential customers.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Advise customers on promotions or upcoming sales events

Recommend appropriate items and direct/lead customer to selections

Assist customer with purchase with cash, check or credit card payment

adujvw@r.postjobfree.com

478-***-****

Haddock, GA 31033

https://bold.pro/my/jeannettes-standifer/202

Skills

Excellence Customer Service

MS Office Suite (Word, Excel, PowerPoint, Microsoft Windows, Adobe Reader, DocuSign, Jira Outlook, Oracle Financials, Paycom

HR Support

Employment Record keeping

Termination Documentation

Employee Orientation

Employee Timesheet Processing

Employment Data Tracking

Exit Interviews

Administrative Duties

Record Keeping

Education

Central Georgia Technical College

Macon, GA

Some College (No Degree): Business Administration

Dean's List Fall 2017 and Spring 2018

Continuing education in Business

.



Contact this candidate