BRIANNA VELLA

** ***** ***, * ***** of Customer Service, 4 years of Fast -paced

environment, and 3 years of technology (Photoshop, Adobe, Editor, Word, Excel, Powerpoint, Etc.)

**** ********** ****e

The Colony, TX 75056

469-***-****

adujuc@r.postjobfree.com

EXPERIENCE

Instacart, Remote— Shopper & Delivery

Dec 2020 - PRESENT

● Start my car up, search for orders near me and drive to the store.

● I greet the customer and gather each and every item I can get for them

● If I couldn't find any items I'd communicate with them on the app, I’d let them know I can get a different item for them and fix easy solutions through a phone call or messages.

● I’d then pay for the customers' food with a card provided from Instacart for me.

● Then, I’d gently and carefully drive to the destination they set for me.

● Finally, I followed the directions they gave me to leave their groceries.

● If I get the chance I help them bring the groceries wherever they tell me to set them with the itemized receipt.

● Then move onto the next batch/ order after I send a picture.

7/11, Frisco,Tx, 15185 Preston Road— Cashier

Dec 2020 - June 2021

Work early shifts 6am-2pm

● Fix anything in the store that needs fixing, stocking, cleaning, or make fresh food.

● When a customer walks in we greet them, if not immediately then when we approach them and help the customers at the counter or with anything behind the counter.

● Scan each item then, take any form of payment, and ask if they need a bag, receipt, napkins and plasticware.

● I would also help them with sales such as offering Deals and cheaper prices and showing the customers our loyal rewards. SKILLS

Communication Skills

Building Strong Relationships

Teamwork

Problem Solving

Emotional Intelligence

Responsibility

Creativity

Organization

Mathematics

Adaptivity

Computer Literacy

Willing to Learn/ Coachable

Leadership

Hard Work

Ability to Lift 60lbs+

Negotiations

Presentable

Time Management

POS Systems

Photoshop

Cash Drawer Balance

Credit/Debit/Cash

Transactions

ID Verification

Customer Assistance/ Care

Food Service

Hutchins BBQ, 1301 Tennessee Street, McKinney Tx— Cashier/ Server/ All Around Store Help

Jan 2020 - Nov 2020

I worked a lot of positions at Hutchins.

● Drive thru helper - I gather all items for customers order with a ticket that has items listed, and hand them to drive thru bagger, very quickly.

● Drive thru bagger - I received food and containers with food and bagged them up in a fast manner, and checked if all items were in the list. Staple itemized receipt to bag and hand to drive thru register.

● Drive thru register - I would greet the customer and confirm their order with them then process their payment, cash or card.

● Drive thru Orders - I would either have a mic/ earpiece and take orders as soon as a customer pulled up to the menu, I would greet them and ask what they would like (all types of weather/ Texas heat).

● Server/ Waitress - I attended my area and each table in my area, asking customers how their food was and if they needed anything for their meals, togo box, togo orders, napkins, plasticware, and clean up their mess with sanitation.

● To-go register - I would stand at a register specifically for Togo orders. I'd take the order and bag every item they wanted myself.

● Phone's - answer all questions, problems (allergies, payments canceled orders, etc) or orders a customer needed over the phone.

● Training - I Trained new team members in the areas I was asked to train.

● Closed the store and started cleaning my area for the next day's shift.

Let Us Do It For You, Remote — Landscaper

April 2015 - July 2020 Seasonal

● Operated landscaping equipment to maintain grounds and remove trees or Bushes(Mower, Blower, Weedeater, and Edger).

● Using Manual Pushing Mower, Edger, Blower and Weedeater in a fast manner of time.

● Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds. Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.

LandScape Maintenance

Pricing

Restaurant Experience

Gas Station Experience

Cleaning/ Sanitation

Focus

Stressful Environment

Listening

Energetic Personality

Loyalty

Respect for Others

EDUCATION

McKinney High School, 1400

Wilson Creek, McKinney,TX,

75069— High School Diploma

2016 - 2020

Extracurricular Activities -

Basketball, Physcology,

Robotics, Construction,

Aviation, Junior Reserve

O cers Training Corps for

Marines, Armed Drill,

Physical Training,

Performance Course, Law

Enforcement Studies, Athletic

Trainer, and Math Tutor.

AWARDS

Athlete of the Year/ Athlete of

the Week - Performance

Course - Basketball

● Applied weed and pest control to landscape if needed or requested by customers.

● Checked machinery and performed routine maintenance to prevent malfunction.

● Remove trash in yards to reduce hazards. Wear correct safety gear and correct clothing. Be cautious of my surroundings

(animals, flowerbeds) and others around me while I'm operating a machine.

● Troubleshoot mechanical issues and completed basic repairs to keep equipment working at peak levels. Lifted/ Lifting 35lbs or more constantly.

Market Street, 6100 Eldorado Pwky, McKinney, TX 75070

—Food Service

Feb 2018 - Oct 2019

● Stored food in designated areas following wrapping, dating, food safety and rotation procedures. Stored perishable food items in the freezer or refrigerator to protect food from spoilage.

● Gathered ingredients and cleaned and cut food items to prepare recipes. Organized ingredients and restocked supplies to prepare for busy periods.

● Resolved customer concerns and relayed relevant information to the supervisor.

● Created aesthetically pleasing food arrangements for special orders and party trays.

● Cross-trained in other kitchen positions to support the team and meet customer needs.

● Cleaned utensils, dishes and glasses for customer use. Maintained order and cleanliness of work areas to conform with health codes. Correct clothing, uniforms are worn correctly and nicely for customers high-quality service.

PROJECTS

Better Dayz - My personal Business, it's been a goal of mine to start a Business of my own, Clothing Brand, I’ve started building it piece by piece, customer by fan, and paycheck by paycheck. I've been looking for a remote job to help me financially and with my time to achieve my goals. This is my Goal for Financial Success, something I feel can better the world:).

Best Poem - Published in

Poem Book

LANGUAGES

English

A bit of Spanish

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