Assistant Office Graphic Designer
Resume:
FLORIJA NIKOLOVSKA
O F F I C E M A N A G E R
F R E E L A N C E G R A P H I C D E S I G N E R
*******.**********@*****.***
N. Macedonia, Skopje
EXPERIENCE
Administrative assistant Office Manager
BAS Tutti Frutti Feb 2020 - present
Making managers' agenda and scheduling business meetings.
Payment of invoices and accounts. Constant communication with customers and information transfer. Receiving and sending mail.
Creating and maintaining personal files for 80 employees.
Selection and recruitment of staff. Time and attendance software for employees & monthly reports.
Running cost reports on a monthly and annual basis. In charge of the PBX and connection of outgoing and incoming calls.
Welcoming guests from abroad and organizing their accommodation.
Preparation of legal and personnel documents. Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands. Organize and schedule meetings and appointments. Partner with HR to maintain office policies as necessary.
Organize office operations and procedures. Coordinate with IT department on all office equipment.
Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
Manage contract and price negotiations with office vendors, service providers, and office lease.
Provide general support to visitors. Responsible for creating PowerPoint slides and making presentations.
Manage executives' schedules, calendars, and appointments.
EDUCATION
Certificate of Graphic Design
YES Incubator - 2018
Adobe Photoshop CC 2015
Adobe Illustrator CC 2015
Academy of film, fashion and design - 2020 Adobe flash/animate
High School diploma - SOU Josif Josifovski 2008 - 2012
University "Ss. Cyril and Methodious" History of art - 2018-Present
SKILLS
Adobe Photoshop Management skills
Adobe Illustrator Leadership
Adobe Animate Problem-solving
Maya Software Great researching
Microsoft Office skills
Microsoft Word Learning/adaptability
Microsoft Excel Computer Skills
Email communication Flexibility
Social media Teamwork
LANGUAGES
Macedonian - Mother Language
English - Proffesional
Serbian - Proffesional
Bulgarian - Very good
Spanish - Very good
Greek - Good
Freelance Graphic Designer
Freelance Jun 2015 - Present
Designing advertisements, annual reports, artwork, books and their covers, brochures, logos, magazine covers, signs, stickers, t-shirts, web pages and other branding and communication materials; Create and design various materials for digital and print.
Select colors, fonts, images, and layouts; Ensure projects are completed in a timely manner with a quality product.
Advise best practices and optimizations throughout design projects.
Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company.
Work with a wide range of media and graphic design software.
Establish creative direction for the company within brand guidelines.
Manage multiple projects within design specifications and budget restrictions.
Cash desk assistant Synot Typ Casino Jun 2015 - 2017
Always observe the requirements of the Cash Desk Procedure Manual, Guidelines, policies, directives, and provisions of relevant legislation. Ensure all Company records and paperwork are accurately and comprehensively completed, reporting any errors and omissions to your manager.
Investigating queries from head office or in-casino.
Updating points/player tracking for customers.
Maintaining all ATM’s.
Processing all banking.
Actively meet day-to-day customer service needs and respond appropriately to all queries. Actively create a team environment and support other team members where possible. Keep management informed of major players and their transactions or of any unusual incident or event.
Maintain a good working relationship with management and all departments in the Casino. Report and refer to senior colleagues any unusual or major incidents of concern.
Notify management immediately of any incident or circumstance which may result in a breach of the Gambling Act or Company’s rules and regulations or which may be subject to a formal report being made by the company.
Regularly attend employee meetings and training events as and when required.
Assistant Manager
Hilton Dubai Creek 2017 - 2019
Calculate future needs in kitchenware and equipment and place orders, as needed. Manage and store vendors’ contracts and invoices.
Coordinate communication between front of the house and back of the house staff.
Prepare shift schedules.
Process payroll for all restaurant staff. Supervise kitchen and wait staff and provide assistance, as needed. Keep detailed records of daily, weekly and monthly costs and revenues. -Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms).
-Monitor compliance with safety and hygiene regulations.
-Gather guests’ feedback and recommend improvements to our menus. Demonstrate service attributes in accordance with industry expectations and company standards. Conduct communication with customers and colleagues in a polite, professional and friendly manner
Provide polite, friendly, and efficient F&B service and to all guests ensuring maximum guest satisfaction. Maintain efficient workflow by adhering to the sequence of service and all time frames and standards. Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and follow complaint procedures.
Marketing and Distribution Zasev marketing Sep 2014 - 2015
Sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
Service existing business through management of account bases.
Develop and maintain a regular pattern of sales calls (minimum of 25 sales calls) Grow existing business.
Assist with the preparation of new products and services.
Attend Industry Exhibitions to represent the company in front of prospect clients.
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