Toni Danae Hollowinski

308-***-****

adujpw@r.postjobfree.com

OBJECTIVE:

A challenging position utilizing strong organizational, interpersonal, sales, management, and communication skills.

EXPERIENCE:

Experienced in all facets of office work and capable of handling responsibility

Able to relate to people on all levels of business and management

Works well independently, as well as part of team

Well-organized and efficient

Able to learn new procedures quickly

Proficient with computers (70+ wpm), including Microsoft Office, Excel, and other Internet programs

EMPLOYMENT:

Cox Communication 6/1/2021-present

Customer retention representative

Telecommunications work from home

Assisting customers

Sales

Metrics and call gate goals

Communicating with management

Enterprise Rent a Car 12/09-4/20

Customer service

Employee development and management

Maintaining rental fleet

Accounts receivable

Selling products at a high level and training others to sell products

Marketing-outside marketing to local body shops, dealerships, insurance agents.

Internet Sales Specialist - Team Auto Center 9/09-12/09

Customer service, responding to inquiries received via the internet

Showing and matching vehicles to customers' needs

Delivery and follow up to insure customer satisfaction

Car Sales Consultant - Reganis Auto Center 3/07-7/09

Customer service, following through with all sales steps

Showing and matching vehicles to customers' needs

Paperwork and credit applications

Delivery and follow up to insure customer satisfaction

Car Sales Consultant - Legacy Auto Sales 8/06-3/07

Customer service, following through with all sales steps

Showing and matching vehicles to customers' needs

Paperwork and credit applications

Delivery and follow up to insure customer satisfaction

Ophthalmic Technician/Front Desk Receptionist

Scottsbluff Vision Clinic 9/03-8/06

Tech - Running patients through preliminary testing for Optometry

. Performing the preliminary visual fields testing, Tonometry, lensometer, patients visual acuities, and refracting patients on the Epic

Dilating patients

Performing all preliminary testing required for Lasik surgery

Contact lens dispensing, ordering, and stocking

Dispensing of eyewear, which includes adjustment and repair of eyewear

Front desk receptionist duties, included but not limited to: Greeting patients with a smile, checking them in for their appointment, answering the telephone, scheduling and confirming appointments, and authorizing insurance

Bluffs Vision Clinic/Kimball Vision Clinic 6/01-9/03

Dispensing Optician/Front Desk Help

Assisted customers in choosing eye wear appropriate for their prescriptions and lifestyle

Tech - Running patients, auto refractor, pressure test, fields testing, acuities, lensometer, and dilating patients

Measured patient pupillary distance and fitted eyeglasses on customers

Trained patients on insertion, removal and care of contact lenses, ensuring safety and health of patients' eyes

Verified prescriptions and performed quality control checks on incoming eyeglass orders from outside laboratory

Updated client files and maintained computer system, including sales and data entry

Developed and maintained strong customer relations

Helped the front desk as needed. Duties include, but not limited to: Answering the telephone, scheduling appointments and confirming appointments, authorizing and filing insurance

EDUCATION:

Greeley West High School, Greeley, Colorado (Graduated 1999)

Aims Community College, Greeley, Colorado (1999-2000)

Western Nebraska Community College, Scottsbluff, Nebraska (2000-2001)

Key Realty School 2020 (certified November 2020)

PERSONAL:

Friendly, outgoing, and personable.

Contact this candidate