Angela Hailes

*** ******* ***

#****

Riverdale, Georgia 30274

919-***-****

****- ***** *******

Present Marietta, Georgia

COURIER

Pick up and deliver medication to patient’s residence. Pick up and deliver Federal Express packages to Federal Express drop off locations. Pick up specimen from hospitals, Doctor’s offices, laboratories and return to the office for shipment.

2020-2022 UPS SUPPLY CHAIN SOLUTIONS

Norfolk, Virginia

COURIER

Pick up and deliver packages to customers locally and long distance. Record signature of person receiving delivery. Record arrival time picked up time and time delivered. If no one is available for drop off, leave at next nearest location.

2015-2019 DICOM LOGISTICS

Portsmouth, Virginia

COURIER

Pick up and deliver medications to Nursing Homes, Assisted Living Facilities and Hospice patient homes. scan packages in and out of software program before and after each delivery. Obtain signature

of person signing for medication. Provide proof of delivery to pharmacy.

2012-2018 COMMUNICATIONS TEST DESIGN INCORPORATED

Chesapeake, Virginia

QUALITY CONTROL/DATA ENTRY

Clean and refurbish cable boxes before shipment. Inspect systems before sending to Technician for repairs, mark all resistors needing replacement, perform small soldering. Input information into system after repairs are completed. Inspect boxes to make sure all labels are affixed correctly, test audio and video quality. Inspect solder joints. Prepare for shipment.

2009-2012 SMITHFIELD PACKING

Portsmouth, Virginia

SCALER

Weigh random stacks of bologna to assure process is within weight tolerance. Place usable stacks on the conveyor belt. Strip all casing from non-conforming product and put in rework container. Observe for foreign objects in product. Perform housekeeping.

2005-2009 DATA STREAM

Owasso, Oklahoma

DATA COLLECTOR

Drive vehicle to various gas stations, record gas prices. Place information received on a spread sheet. Send information collected to office via internet for processing. Inform company of any renovations and/or closure.

2002-2005 TELETECH

Hampton, Virginia

TECHNICAL SUPPORT REPRESENTATIVE

Answer incoming calls regarding Nextel/Sprint cellular service. Make billing adjustments and account changes. Perform troubleshooting including, voicemail and phone resets. Transfer escalated issues to the escalation team.

1997-2001 GATEWAY INCORPORATED

Hampton, Virginia

TECHNICAL SUPPORT REPRESENTATIVE

Answer incoming calls regarding customers issues with their Gateway computer systems. Guide them through troubleshooting steps to repair issues. Instruct them on the restoration of their operating system, drivers, and applications. Promote sales of products and needed parts.

EDUCATION:

TIDEWATER COMMUNITY COLLEGE

Electronics Technology

ELECTRONICS SYSTEMS

A+ Certification and Microsoft Certified Professional Training

ELECTRONIC COMPUTER PROGRAMMING INSTITUTE

Electronics Computer Technology

NORFOLK COMMONWEALTH COLLEGE

Secretarial Science

REFERENCE: Available Upon Request.

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