Christine M Ferguson

**** ***** ******* **.

Gloucester, VA 23061

adujor@r.postjobfree.com

631-***-****

I am seeking remote or office Administrative/support Healthcare position. I have been in this field for more than 20 years.

HealthCare Partners - Garden City, NY - March 2009 to Present

Team lead- Prior authorization- 2/2017 to present

Outpatient Coordinator- 9/2009 to 2/2017

Inpatient Coordinator- 3/2009 to 9/2009

I trained new employees on the process for prior auth Department. Assist all Prior auth coordinators with any help needed to perform job functions including additional training. I also helped the supervisor or Manager Assign batch work to coordinators. Process all authorization request including DME, Physical therapy, OON and Radiology, etc. Create new authorization for the appeals overturned by the MD. I work with the MD reviewing referral Authorization for members needing Medical services. Created accounts for patients, make calls to Medical providers request supporting documents for procedure. Verify cpt, icd-10 codes and insurance plans. Process denial letters. Provide administrative support to the Doctors And Nurse. Attended Inpatient rounds, updated member discharge dates in ezcap systems, called hospitals to request clinical or dates of discharges.

Outpatient Registrar

MARY IMMACULATE HOSPITAL - Jamaica, NY - September 2004 to January 2009

I worked in the outpatient clinic in the hospital, where I prepare the patient's chart for the doctor. I verified insurance, CPT codes and icd-10, made outside appointments, made next visit appointments. Called members to confirm next visit. Opened and closed patient accounts. Administrative responsibilities as a signed

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EDUCATION;

Business Administration

Virginia Union University - Richmond, VA

September 1987 to June 1990

SKILLS:

Ezcap systems (14 years), Microsoft office (10 years), Customer Service (12+ years), Healthcare (14+years), Medical Terminology (14+ years), Medical Billing (10+ years), Medical Coding (14+ years), medical insurance (14+ years)

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