ASHLEY GARCIA

**W ***TH ST BX NY ***** Cell Phone: 929-***-****

adujn7@r.postjobfree.com (better reached through email)

SUMMARY

I feel confident that my extensive experience, positive attitude, and dedication to customer service makes me the perfect fit for this position.

I pride myself on being friendly, helpful and professional in any situation I encounter. I strive to offer top-notch customer service to every customer I interact with.

I'm extremely driven with skills in cash management, credit transactions, inventory management, and collaboration. As a natural self-starter and dedicated team player, I consistently perform above expectations. I believe that my skills and experience, high level of motivation, and positive attitude will serve me well in this position.

PROFESSIONAL EXPERIENCE

Employer : The Mark Hotel

Responsibilities

●

●Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.

●Cleaning and sanitising work areas, utensils and equipment.

●Cleaning service and seating areas. Describing menu items and suggesting products to customers

Job title : Barista

Start date : june 2021 -august 2021

Employer:Wholefoods( instore shopper)

Responsibilities

● provide advice, guidance, and buying services to customers

●coordinating and assisting customers with their shopping needs and taking the task on behalf of them.

Start Date

●05/2021- 09/2021

Employer

●Pret A Manger

Job Title

●Cashier

Start Date

●01/2021 - 03/2021

Responsibilities:Coffee House/Cafe Barista/Cashier is responsible for serving all products with friendly, individualized attention towards each customer. Also responsible for educating customers about our premium coffees and teas

Employer

● Youfit Health Clubs

Job Title

● Receptionist

Start Date

● August 2019

● November 2019

Responsibilities

● Maintained a record of all guests and members coming to the gym.

● Handled all incoming calls and answered the inquiries made.

● Assisted the Duty Manager in maintaining the gym.

● Administered the payments made by the members.

● Resolved all customer complaints

1

Employer

●New Grand Market

Job Title Retail Clerk

Start Date

● May 2019

End Date

● July 2019

Responsibilities

● Stock shelves, counters or tables with merchandise.

● Set up advertising displays or arrange merchandise on counters or tables to promote sales.

● Stamp, mark or tag prices on merchandise.

● Obtain merchandise requested by customer or receive merchandise selected by customer.

● Answer customer questions concerning location, price and use of merchandise.

● Total price and tax on merchandise purchased by customer to determine bill.

● Accept payment and make change. Wrap or bag merchandise for customers.

● Remove and record amount of cash in register at end of shift.

● Calculate sales discount to determine price.

Employer

● Little DayDreamers Early Learning Center – NY, NY

Job Title

● Assistant Child Provider

Start Date

● June 2018

End Date

● August 2018

Responsibilities

● Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments.

2

Employer

● Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits.

● Interacted with children on a regular basis to encourage the development of skills.

● Maintained daily records of children's individual activities, behaviors, meals and naps. ●

Employer

● Chipotle Mexican Grill- NY, NY

Job Title

● Crew member

Start Date

● Feb 2016

End Date

● Aug 2016

Responsibilities

As a crew member, I would attend customer with great customer service and to maintain a happy and clean environment for the customers for example;

When I was on line station, I was to greet the customers and to focus on what they wanted to not give them anything wrong.

Also to maintain a clean environment for example; wiping tables and making sure there was no leftover food on the tables.

Prepared food items

Maintained high standards of customer service during high-volume, fast-paced operations. Reported to each shift on time and ready to work.

Diligently restocked workstations and display cases.

Immediately informed supervisors when supplies were low or if the equipment was not functioning properly. Pleasantly and courteously interacted with customers.

● Dos Toros Taqueria

Job Title

● Crew Member

Start Date

● Feb 2017

End Date

● July 2017

Responsibilities

● Maintained high standards of customer service during high-volume, fast-paced operations. Communicated clearly and positively with coworkers and management Mastered point-of-service (POS) computer system for automated order taking,Handled currency and credit transactions quickly and accurately Followed

3

Employer

procedures for safe food preparation, assembly, and presentation Assisted management with inventory control and stock ordering Built loyal clientele through friendly interactions and consistent appreciation Resolved complaints promptly and professionally, I took the initiative to find extra tasks when scheduled duties were completed.

EDUCATION

Edwards A Reynolds West Side High School

BCC -Future Now, GED program (current)

SKILLS

Positive Work Ethic

Good attitude

Staying on the job until it is finished

Ability to follow regulations

Punctual

Willingness to learn

Fluency in more than one language

Sociable

4

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