Deli Associate Data Entry

Michelle A. Burns

Orlando, FL *****

Cell: 727-***-****

adujn6@r.postjobfree.com

REAL ESTATE CLOSER

Objective: A position with a company that will enable me to grow and advance my career, as well as provide support with the experience that I have already gained. My years of experience has allowed me to gain more knowledge as

I proceed in new ventures.

August 2020 to June 2022 Vantage Point Title Assistant

On the white glove team we took a file from point of order, to clearing title through to the funding. We received the closing package in various forms whether it be through the lenders platform, or other closing platforms. We provided superior customer service as the team was designed for the customer. We serviced 48 states and closed with Hybrid, Ron and traditional notary signings. We coordinated with the lenders to schedule the signings and prepared the closing documents for the appointment. Once signed and all conditions were clear for funding, the

file was then turned over to the warehousing team.

July 2018 to August 2020

Spectrum

Customer Service Spec.

As specialist’s we were responsible for various back office tasks that support customer operations. Responsibilities include completing tasks that typically require research and customer contact, resolution of complex customer requests and analyzing audit /error reports to ensure that people, process and technology are effectively supporting the customer and the operational business rules. Correcting errors on customer accounts in the billing system and ancillary systems as required.

August 2016 to Feb. 2017

Publix

Deli Associate

Responsible for providing courteous and prompt service, offer product suggestions when appropriate. Rotate department products to ensure freshness, and date control. Keep work area clean, orderly and free from safety hazards.

November 2014 to August 2016

Wal-Mart, Venice, Fl

Deli Associate

Responsible for meeting customer needs in a prompt manner. Offer product suggestions when appropriate.

Stock and rotate department products to ensure freshness, and date control, restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost possible.

.

August 2014 to November 2014

Winn-Dixie, Venice, Fl Deli Associate

Responsible for providing courteous and prompt service, in a friendly atmosphere. Daily production of cold sandwiches, salads and preparing and maintaining hot foods, such as chicken and side dishes for individual sale. Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards. Perform other job related duties as assigned.

June 2014 to August 2014 Rooms To Go, Seffner, Fl. Dispatcher

Each dispatcher was assigned drivers and routes daily to contact. Throughout the day we tracked completion of deliveries

and time frames for the customer’s merchandise. We also tracked damaged goods or items that were not on the trucks, for redelivery, or exchanges as needed. We called customers to extend time frames as needed, and routes completed. We communicated with the drivers the routes assigned for the following day.

Sept. 2012 to Oct. 2013 Clayton Services, Tampa Fl Closer

Responsible for our individual queue to manage loans that were clear to close. Prepared the closing documents and delivered them to the title companies for the closing. The programs that I worked with were Eclipse and Blitz, through GMAC, the client, and Microsoft outlook.

Oct. 2010 to Sept 2012

National Title Network, Oldsmar, Fl Closer

I serviced one major client in the department which closed loans almost in all fifty states. We received the closing package through a portal and prepared the loan package and Hud1. The package was uploaded to a notary service for the signing. I worked closely with the curative people for conditions to be cleared as well as the lender for scheduling the loans to close.

Sept 2009 to June 2010

Southern Star Cleaning Service Inc., Tampa Office Mgr-Service Coordinator

Scheduling and coordinating cleaning crews for the services requested by the clients. I managed a variety of teams and the amount of people needed for the crews as the request came in for that particular project. Responsible for payroll, accounts receivable and payable for the company in QuickBooks program.

Dec 2008 to Aug. 2009

JNR Adjustment Co., Orlando Fl Data Entry-(part-time)

Entering the files submitted to the company from major rental car companies across the United States. We were a collection company for damages to the cars while rented to the customers or other parties.

Feb. 2008 - Dec. 2008

Sea World Orlando-(seasonal) Operations Dept.

Security of all rides, including the loading and unloading of all ride units in the area, adhering to all safety requirements This position also included the Baby Care Center, which was the sale of baby products to the guests along with maintaining a clean center for the care of the babies in the operations department. I was responsible for managing emergencies and reporting counts to operations.

Jan. 2006 - Dec. 2006

Vanguard Title Ins. Agency, Troy, Mi. Title Examiner

I abstracted and examined both residential and commercial properties from beginning to the delivery of the title commitment, including tax research required for the product. I handled all revisions requested by the customer, which included reviewing divorces, trusts, probate, sheriff deeds, and tax forfeitures along with other various revisions. I also assisted in preclosing the package for a closing and or the disbursement of the files after closing.

Nov. 1998 -Dec. 2005

First American Title Insurance Company, Troy, Mi. Client Support Coordinator-Examiner-Closer

I was responsible for the prep and disbursing of each file that I closed. I had various tasks taken by phone or via email, revising and delivering the commitments to the customers. The revisions included reviewing divorces, trusts, probate, sheriff deeds, and tax forfeitures along with clearing up other title issues. I prepared deeds, powers of attorney and affidavits for upcoming closings.

May 1996 - Oct. 1998

Mortgage Loan Closer, Southfield, Mi.

I worked for Lathrup Mortgage Corporation and Wellington Mortgage Company. The responsibilities included input and preparation of the loan closing documents, along with shipment to the title company for the closing. Once the loan closed, I balanced the file and shipped them to the investor for the purchase. I assisted in clearing conditions to receive the clear to close from the investor and scheduled the loan closing with the title company. This included ordering the funding of the loan whether it was in house or through an investor.

From January of 1997 to November of 1997 I was also a part-time notary closer for an escrow company in California at night and on weekends. March 1987 - April 1996

Franklin Bank, Southfield, Mi.

Underwriter Assistant

in the position as an underwriter's as My dis duties tant included clearing conditions for construction draw loans. We also underwrote regular residential and home equity loans. My prior position was in the loan servicing department, which varied in duties from escrow analysis, to loan payment processing, payoff requests and arm loan repricing. Prior positions I have held included working in the accounting department and in the commercial loan servicing department, both which were promotions from switchboard operator and at another mortgage company.

Education: Mortgage Bankers Certification Course College: Macomb Community College Major interest in Accounting and Business Law High School Graduate: Sterling Heights High School, Sterling Heights, Mi.

References will be furnished upon request and salary will be negotiated as my application is responded to.

Contact this candidate