KIARA CHASE

**** ******* **** **., ******, CA ***68 • 626-***-**** • adujmm@r.postjobfree.com

Professional Summary

Efficient, accurate and detail-oriented worker who takes initiative and has an innate drive to succeed. Highly capable server and bartender, skilled at prioritizing tasks with ease. Brings several years of experience supporting executives with careers that are both high stress and high profile. Skills

● Inventory control

● Microsoft Office proficiency

● Strong problem solver

● Project planning

● Staff motivator

● Appointment setting

● Staff collaboration

● Filing and data archiving

● Advanced interpersonal skills

● Customer service-oriented

● Schedule management

● Highly organized

● Professional and mature

● Microsoft Excel certified

● Strong communication skills

● Commitment to quality and service

● Flexible

● Employee hiring and retention

● Advanced clerical knowledge

Work History

Lead Bartender/Waitress, 06/2013 – 01/2014, 05/2016 to 08/2018 and 12/2016 to Present Not Your Average Joe’s – Gaithersburg, MD.

The Corner Tavern – West Covina, CA.

Alta Dena Golf Course – AltaDena, CA.

● Motivated and disciplined employee according to established requirements.

● Maintained accurate department signage and pricing.

● Offered enthusiastic and personable service to all customers.

● Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

● Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

● Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.

● Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.

● Prepared and maintained inventory records.

● Engaged in suggestive selling and other sales techniques.

● Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.

● Processed credit cards, checks, gift cards and coupons.

● Explained menu options in detail so that customers could make educated decisions on food items. 2

● Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.

● Upheld standards of cleanliness, food handling and safety.

● Explained class objectives and rules.

● Greeted all members in a professional and friendly manner.

● Served as a point of reference for fitness expertise within the club.

● Assessed individual progress and suggested appropriate changes. Education

Bachelor of Arts: Sociology & Communications, 2016 Grand Canyon University - Phoenix, AZ

● Double Majored in Sociology & Communications

● Member of Black Student Union

● Awarded 2nd Place Intramural Women's Basketball Champions

● Graduated with 3.3 GPA

Cosmetology License: Cosmetology, Present

Citrus College - Glendora, CA

Certifications

● CPR certified

● TIPS certified

● Bartending License

References

Marie Nyugen 617-***-**** Mixiologist Specialist, Herbal Mixer & Co-Worker Crystal A. 626-***-**** Make-up Artist, Receptionist & Co-Worker Vedo Lim 626-***-**** Tavern Manager

Johnny Eusebio 925-***-**** Altadena Manager

Tre'Meina Covington 626-***-****. Retail Manager & Co-Worker

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