CHRIS CHRISTIAN
Canal Winchester, Ohio *****
*****.*********.****@*****.*** 740-***-**** www.linkedin.com/in/chris-christian-17a63636
OPERATIONS AND FACILITIES EXECUTIVE
EXECUTIVE PROFILE
Proven executive with extensive facilities, real estate and operational experience and a consistent track record of exceptional maintenance, construction, and operational reliability. Mission focused leader and team player with a passion to use expertise to serve the residents within the continuum of care. Adept at resolving complex problems engaging facilities staff to collaborate with operators to create logical, executable solutions. Expertise and passion in building winning teams that value how their roles contribute to the overall mission of the organization.
Leadership Construction Facilities Operations Capital Planning
EXPERIENCE
AUG 2018 -PRESENT
PRESIDENT & CHIEF OPERATING OFFICER, Wexner Heritage Village
Led operations of all business units and support services responsible for
operating revenues, expenses, and the resulting gross margin.
Stabilized organizational performance and workforce of 200+ team members.
Responsible for 4 service line which grossed over 24M in annual revenues.
Hired and developed new leadership for all business units.
Achieved first positive margin from operations in 22 years (2019 $1.6M).
Successfully led organization through the pandemic, maintaining high quality care and low patient to patient transmission
Strong engagement of staff without the use of agency
Continued day to day oversight of all facilities services through the Director of Facilities
2007– AUG 2018
SVP REAL ESTATE, Wexner Heritage Village
Oversaw subsidized housing program, ICFMR group homes, and all facilities related support services for all business units covering 7 facilities in multiple sites (Greater than 500,000 square feet)
Served as Executive Director of the Assisted Living program in addition to real estate responsibilities (2017-2018)
Responsible for oversight of three subsidized housing facilities and management team (average REAC scores 80s-90s)
Responsible for implementation and management of capital improvements through the planning, design, and construction phases.
Strengthened all operating procedures including safety protocols and licensure compliance
Provided systematic planning, scheduling, cost tracking, budget control, and project status communication for all capital improvement projects.
Served as owner’s representative to architects, engineers, and contractors.
Oversaw construction projects of various sizes, and scopes including:
o16 station dialysis clinic
oPrimary care clinic (Ohio Health)
oOn site lab (Ohio Health)
o10-unit memory care (self-performed)
o8-unit expansion of memory care
o20,000 square foot selective demolition project (Heritage House C wing)
oNumerous roofing, mechanical, electrical, plumbing and finish projects
2000-2007
VP FACILITIES SERVICES, Wexner Heritage Village
Consolidated all facilities support services under the facilities services division
Implemented computerized maintenance management and asset management system
Revamped all safety and security policies, also developed new operating procedures
Oversaw construction projects of various sizes, scopes, and budgets up to 16M, including:
o83-unit 115,000 square foot assisted living facility (Creekside at the Village)
o10 apartment HUD 811 project serving intellectually disabled adults
o4 bed expansion of ICFMR group home
o5 bed hospice inpatient unit (Zusman Hospice)
oNumerous roofing, mechanical, electrical, plumbing and finish projects
JAN 1998-2000
DIRECTOR OF MAINTENANCE, Wexner Heritage Village
Oversaw all maintenance services provided across the campus 400,000 sq feet
Responsible for all budgeting and financial reporting to corporate Controller
Oversaw all NFPA life safety standards to ensure compliance
Identified and implemented a campus wide retrofit program for HVAC/R systems
Trained all team members in preventative maintenance and troubleshooting
MAR 1997 - JAN 1998
REFRIGERATION TECHNICIAN, Wexner Heritage Village
Responsible for all HVAC/R equipment repairs and replacements
Responsible to resolve electrical and controls repair and maintenance
APRIL 93 – MARCH 1997
HVAC SPECIALIST, Best Service Heating and Cooling
Installed, serviced and sold residential and light commercial HVAC equipment
High rate of closure for all sales activities
ADDITIONAL EXPERIENCE AND SKILLS
Thorough understanding of complex building systems including mechanical, electrical, plumbing, and building automation systems.
6 years active-duty service in the US Army (Air Defense Artillery - PATRIOT)
Numerous volunteer roles through my home church
PERSONAL INTERESTS
Avid Peloton and DIY project enthusiast