Ayanda Lillian Nyathela

Johannesburg, South Africa 1841

084******* adujia@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated Sales Associate with 5 years of experience boosting sales and customer loyalty through individualized service. Resource expert at learning customer needs directing to desirable merchandise and up-selling to meet sales quotas. Committed to strengthening customer experience with positivity and professionalism when answering requests and processing sales. SKILLS

• Store opening and Closing loss Prevention

• Sales Expertise Product Promotions

• Accurate Money Handing Guest Services

• Store Merchanding Point of Sale Systems

WORK HISTORY

RETAIL SALES ASSITANTE (09/2010 to 07/2016)

Pep Cell – Vereeninging, South Africa

• Sales Agent

• Taller

• Second in Charger(21c)

CALL CENTERE AGENT (09/2016 to 2022)

Afrizon – Johannesburg, South Africa

• Resolved concerns with products or services to help with retention and drive sales

• learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions, responding to inquiries and handing telephone requests

• promoted available products and services to customer during service, account management and order calls

EDUCATION

Thandukwazi Secondary School – Johannesburg, South Africa Matric 2009

• Received

Siyabonga College – Johannesburg South Africa

Secretarial Studies And Office Adiministration, 12/2010

• Received

REFFERENCE

• Pep Cell- Store Manager: Charity Mphuthi

016-***-****

076*******

• Afrizon- Manger : Sanjay

011-***-****

073*******