MBALENHLE ZULU

*** *** ***** ******, ************, Gauteng 2019 (H) 082-***-**** email:

adujhq@r.postjobfree.com

ID NUMBER: 961**********

TAX: 010*******

PROFESSIONAL SUMMARY

I am a goal oriented individual, adapt at motivating self and others to exceed sales milestones. An enthusiastic learner, I love being introduced to new things and new people and expending on my skill sets as well as contacts. I am able to contribute to team projects by coming up with creative and innovative ideas, I am disciplined, responsible and time conscious. Passionate about improving workflow and customer service. Due do my previous work experience, I have acquired exceptional administrative, self-management and leadership skills.

SKILLS

Networking Photoshop

Research skills Drawing

Writing Premier Pro

Editing (Copyediting) Impulse marketing

Communication skills Microsoft

Conceptualising Administrative skills

Copywriting Fast and enthusiastic learner

Correspondence Proofreading

Multi-tasking Canva

Web Copy (SEO Knowledge) Transcription writing

Developing Social Media Strategies as well as Integrated Brand Communication Strategies Providing fast, friendly service and building a base of repeat customers. WORK HISTORY

Personal assistant 04/2017 to 01/2018 Zulu Architectural Designers - Johannesburg, Gauteng

At ZAD I was the personal assistant to Mr Bongani Zulu, Managing Partner at Tauranga Properties and ZAD Architects.

My responsibilities for him included:

• Dealing with correspondence and phone calls.

• Setting meetings and appointments.

• Attending workshops, events and conferences.

• Typing, compiling and preparing reports, presentations and correspondence.

• Filing and compiling project documents.

• Writing minutes during meetings.

• Covering home and personal tasks. i.e. grocery shopping, baby sitting and personal correspondence.

Receptionist and office admin 09/2018 – 08/2021 MKM Attorney’s – 405 Jan Smuts Avenue At MKM Attorneys I assisted Delisile Ntombela, Conveyancing Secretary. This is where I obtained most of my office administration and receptionist skills. My responsibilities at MKM Attorneys:

• Taking calls

• Receiving clients or visitors.

• Scanning, faxing, copying and filing documents.

• Scheduling meetings.

• Typing letters, submissions, memos, transcriptions and reports.

• Maintained a clean and welcoming reception space.

• Coordinated deliveries, and collection of documents.

• Manged administrative requirements

Waitress 11/2018 - 02/2019 Spakapaka Restaurant - 2148 Mahalefele Rd, Dube, Soweto At Spakapaka I excelled in a fast-paced environment and quickly adapted to the flexibility and demand of the restaurant industry by picking up extra shifts and waiting tables. I gained immeasurable experience in multitasking, verbal communication, customer satisfaction, and conflict resolution. Here I worked during the weekends and full time during the December holidays.

My responsibilities at the restaurant included:

• Provided customers with attentive service.

• Took up kitchen shifts when short staffed.

• Communicated with the patrons on the daily specials.

• Made sure customers are comfortable during their wait by offering free appetizers and beverages.

• Handled staff weekly wages, (as the restaurant was affiliated with MKM Attorneys.)

• Maintaining a clean working environment.

• Prepared and serve drinks and traditional food to customers. Sales Distributor and Canvasser 01/2019–02/2019 UPSHOT Marketing - 83 Woburn Ave & Tom jones Street, Benoni, Johannesburg, 1501

At UPSHOT Marketing I worked as a sales assistant and distributer for the company’s’ Ackerman’s client, selling their financial services. At UPSHOT I was exposed to all the marketing system principles and on field experience. The direct sales and marketing company is a highly intense job that taught me the importance of work ethic, self-management and it helped mould my leadership skills.

My Responsibilities at UPSHOT Marketing include:

• Learning and teaching the Marketing system.

• Developing other trainees within the company.

• Driving Ackerman’s financial Services (Store Cards, Insurance, loans)

• Attending to customers instore needs.

• Building and maintaining good relationships with all stakeholders.

• Networking

• Daily progress evaluations with other team members. STUDENT ASSISTANT LIBRARIAN 08/2019 – 08/2021 VEGA SCHOOL - 444 Jan Smuts Avenue Blaigowrie, Randburg, 2194

While I do my part-time Strategic Brand Management course at Vega, I worked as an assistant librarian in the schools’ library. While my hours here were few and flexible, I was still exposed to the complex field of knowledge management, research, and library sciences. I primarily worked evenings and a few Saturdays.

My responsibilities for the VEGA LIBRARY

• Helping students and lecturers alike find necessary material for their work.

• Teaching students to reference their research according to the Harvard referencing method.

• Doing research, writing articles and design awareness posters for the monthly awareness causes to display in the library.

• Recommending books to students and lectures.

EMfundi- Changing Mindsets 01/2020-03/2021 Saldomax House, 25 Autumn St, Edenburg, Sandton, 2196

For eMfundi I worked remotely as an intern Copywriter. This job taught me how to work independently and manage my time effectively. They allowed me creative freedom and for all Copywriting services.

My Responsibilities at eMfundi

• Writing articles

• Writing social media copy

• Writing formal work documents

• Writing recommendations

• Creating strategic brand communication plans for clients

• Script writing

Gijima Holdings (PTY) LTD 08/2021 – 11/2021 Midrand, International Business Gateway- No 1 Pioneer Avenue

At Gijima I was a Call Centre Agent on flexi / temporary basis. The contract was a rotational basis for three months. As it was election season Gijima was running a call centre on behalf of the IEC.

My responsibilities at Gijima

• Answering phone calls

• Handling complaints and assisting customers with their needs.

• Escalating issues to IEC heads.

Deviare 07/2021 - 12/2021 Online

My tasks at Deviare were few and far between. I participated in coming up with captions for a few of their social media campaigns as well as writing a press release and an article. I was working remotely as needed.

Plus94 Research 06/2022 – 12/2022 Randburg, 2 Albury Road, Hyde West Building, Dunkeld West, 2196

On a 6-month contract at Plus 94, I have been working as a Proof-reader on a few of their projects. During this time, I was exposed to high and intense volumes of work that required considerable overtime, focus and teamwork. While we were each assigned to certain projects, we were all responsible for the outcome and therefore much support, teamwork and hard work was necessary to meet our goals.

My responsibilities at Plus94:

• Proof Reading comments.

• Proof Reading Excel documents.

• Communication with supervisors, translators, back checkers and coders. Education

Bachelor of Arts: Strategic Brand Communication

Vega School JHB – Gauteng, GP

I am currently a part time student at Vega doing my Third year of Strategic Brand Communication.

Bachelor of Arts: Creative Brand Communication (Copywriting) 2016-2018 Vega School JHB – Gauteng, GP

Vega has given me some field experience in terms of branding with projects such as Brand Activations for Discovery and Clowns Without Borders. I did not complete the course due to financial constraints.

Short Course: Copywriting: 2015 Vega School Pretoria – Pretoria, GP A six-month short course in Introduction to Copywriting, where we learn the basic copywriting skills.

Short Course: Creative Writing: 2015 UNISA Sunnyside Campus – Pretoria, GP During my Creative Writing course in UNISA, I studied poetry predominantly, and I learned a lot of other creative writing skills such as narrative storytelling and editing. Hobbies

• Reading

• Writing

• Drawing

• Attending art social events

Referencing

Tebogo Kwape – MKM Attorneys: 083-***-****

Nkanyiso Dlamini – eMfundi: 083-***-****

Bongani Zulu – ZAD Architects: 076-***-****

Nompumelelo Ngubeni – Plus94: 076-***-****

Nomfundo Ntombela – Vega JHB Library: 084-***-**** Portfolio Articles can be found here: https://nest.emfundi.com/blog/ Social media post examples:

https://www.instagram.com/p/CLCfHdsDjsZ/

https://www.instagram.com/p/CLEU6MHjQUB/

https://www.instagram.com/p/CHK0sJrDU0w/

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