JOSEPH DIENES

**** **** ***** **.

North Olmsted, Ohio 44070

216-***-****

Business Owner – Pioneering Customer / Partner Solutions

Dynamic, passionate owner and business developer working with partners, OEM’s to increase market growth.

Rare blend of leadership skills in customer and partner relations working with both to provide customer satisfaction.

Skill Highlights

Customer / Partner Solutions Development

Solutions – design and develop a plan to fit a budget.

Logistics – Planning and coordination of projects from start to finish.

Customer/Partner relationship building

Roadmap, requirements and user experience

Analysis: Business operations improvement.

Sales, Marketing, and Support

Sales Productivity, Support Marketing and lead/campaign tracking, Customer and marketing intelligence.

Business Development

Opportunity Assessment, Business Development, Vertical Market Penetration, Strategic Planning, Training and Development, Strategy, Business requirements and user experience,

Competitive and customer analysis, Evangelist to partners/customers

BUSINESS EXPERIENCE

JD Specialty Services, SW Florida and NE Ohio 2017 – 2022

Transportation Company

-Chauffeur.

-Established to provided Elite Transportation Service to all.

-Every client is a VIP.

Joe’s Landscaping, Lakewood, Ohio 1997 – 2022

Landscaping Company

-Established and managed 35 accounts first year.

-Increased account base to 75 second year.

-Established and managed 200 accounts for eight years.

R.A. STAFF COMPANY, Rocky River, Ohio 1991 – 1997

Manufacturers Rep Firm/Sales Company and Distributor

Area Manager (1994 – 1997)

Responsible for sales and technical presentations in Northeastern and Central Ohio.

Sales Coordinator (1992 – 1997)

Responsible for sales, technical support and telemarketing presentations for the entire United States.

-Promoted to Area Manager as a result of excellent job performance.

-Continued support of outside sales representative by completing detailed study of specific market accounts generating new opportunities.

-Performed instructive training presentations of new products to area distributors.

-Performed instructive training presentations to new employees of the Staffco Sales Team and existing employees.

-Coordinated variety of activities in support of sales force and carried out various administrative functions.

BAKER & HOSTETLER, Cleveland, Ohio 1990 – 1991

Law Firm

Messenger

BALL CHEMICAL, Cleveland, Ohio 1989 – 1990

Janitorial Supply Company and Repair Shop

Parts Manager

UNITED STATES NAVY 1986 – 1989

-Enlisted in the Airman Apprentice Program

-Stationed at North Island Naval Air Station aboard the USS Constellation

-Assigned to Supply Department as Departmental Yeoman where I performed the duties of two senior Petty Officers.

-4.0 evaluations for entire enlistment.

-Received letters of Commendation from ship’s Captain and Battle Group Admiral.

-Recommended for meritorious advancement, reenlistment and offered reenlistment bonus.

EDUCATION

Cuyahoga Community College

Western Campus

(1991-1995)

-Business Management.

-Computer Studies.

-Education.

Westlake High School

Westlake, Ohio

(Graduated: 1986)

-Occupational Work Experience.

-Business Administration, English and Mathematics.

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