CRYSTAL JONES

adujfl@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motivated professional with 13 years of entrepreneurial and management experience. With a background in health care, adheres strictly to CDC guidelines and health department code. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients while managing administrative and service employees. Comfortable working independently as a manager and leader and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

EXPERIENCE

Owner/Operator

4/2018-12/21

Manifest Cleaning Services, Fayetteville, AR

• Supervised the performance of workers with goals of improving productivity, efficiency, and cost savings.

• Trained workers on specific operations, applicable procedures, and techniques for each site. • Promoted business on social media platforms to maximize brand identity and generate revenue.

• Built and maintained relationships with business and property owners, ensuring health and safety according to CDC guidelines.

• Managed day-to-day operations

• Prepared specifications, solicited bids, and approved subcontracts for building services.

• Used knowledge of market trends to create value-added solutions resulting in a significant increase in revenues.

Contract Property Manager

5/2020-Current

Fayetteville, AR

• Coordinated housekeeping and restocking after guest checkout.

• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.

• Evaluated and recommended changes in rental pricing strategies to remain competitive in the market

• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes

• Handled tenant complaints promptly and appropriately calling in repairmen, and other support services.

Event Coordinator

11/2016-Current

Fayetteville, AR

• Coordinated florists, photographers, videographers, musicians, officiants, and ceremony participants during rehearsals and pre-ceremony, ceremony, and reception events.

• Performed event coordination for larger parties and gatherings.

• Manage administrative logistics, events planning, event booking, and event promotions.

• Fostered relationships with local and national wedding suppliers to obtain the best price, quality, and delivery of products.

• Interviewed clients to understand events scopes of work, establish budgets, and determine timelines for venue selection, guest list finalization, and rehearsal ceremonies and receptions.

• Supervised on-site team of caterers, audiovisual technicians, and facility management team.

• Organized, coordinated, and deployed networking events while focusing on delivering superior customer service.

• Coordinated schedules and timelines for events.

Crew Coordinator

11/2016-Current

Fayetteville, Marble Falls, and Springdale, AR

• Coordinated work schedules, time off, leave of absence, and other attendance issues for crews of more than 100 personnel for various events including sci-fi conventions, comic shows, Wellness fairs, and local networking events.

• Demonstrated self-reliance by meeting and exceeding workflow needs.

• Motivated and encouraged team members to communicate more openly and constructively. 2

• Negotiated amendments and proposed plans to address specific public safety concerns. • Grow the productivity of each worker through communication and counseling.

• Responded to, investigated, and resolved grievances and complaints.

• Worked with event guests and celebrity guests to understand needs and provide excellent service. • Coordinated crew appreciation packages with various local artists and vendors. Owner/Operator Medizenal Wellness

8/2008-11/2016

Wichita, KS

• Trained and hired massage therapists, and contracted personal trainers and doctors of chiropractic care in order to provide excellent holistic health care.

• Hired office management and marketing staff.

• Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.

• Managed day-to-day business operations.

• Used knowledge of market trends to create value-added solutions resulting in a significant increase in revenues.

EDUCATION

Associate of applied science: Clinical Massage Therapy Heritage College-Wichita, KS

No degree: Psychology

Fort Hays State University, Hays, KS

General studies

Dodge City Community College, Dodge City, KS

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