Forklift Operator Customer Service

VIRGINIA S. KOPP

*** ***** ****** **** *****: 904-***-****

St. Augustine, Fl 32086 Email: ************@*****.*** SKILLS PROFILE

Motivated

Personable

Hard working

Talented team player

Quick learner

Multitasking

Positive attitude

Strong performance

Customer Service

Employee Manager

Problem Solver

Trainer

Leadership skills

Time Manager

Certified First Responder

Develop budgets and

guide lines

Department Head

Computer skills

Scheduler

Marketing & Sales

Shipping & Receiving

Bookkeeping

Interviewing

Presenter

RELEVANT EXPERIENCE

Lowe’s Home Improvement

Responsible for all areas of the store as an Assistant Store Manager (ASM) up to and including Customer Service, Sales, Credit Card Applications, Train & Mentor new and existing employees, cash register trained, ability to establish a great rapport with customers and employees. Have knowledge of all Departments of the store. Final position was ASM for Professionals responsible for building our professional customer base. Building a professional base required excellent customer service and thinking outside of the box in order to solve problems. Manufacturing Operator

Responsible for braid, cable, and primary wrapper machine operations. Responsibilities include, but are not limited to: checking ODs, adding correct material, and routine machine maintenance. Assistant Manager

Responsible for all operations of the store: budgeting, scheduling, employee evaluations, store layout, employee meetings, marketing and sales, certification of cash drawers and bank deposits, employee training, shipping and receiving, strategic marketing plan, adhering to OSHA safety rules and regulations Field Supervisor

Solicited for projects, prepared estimates on projects on project repairs and renovations Prepared inspections, projections, estimates, proposals, budgeting, and contracts Supervised projects from beginning to end, evaluated employees Worked with government officials for project determination, approval of projects Video taping of projects

Painter

Solicit painting projects,

Preparation, painting of houses, buildings, interior, exterior Experienced in disaster related projects

WORK / MILITARY EXPERIENCE

Lowe’s Home Improvement St.Augustine, FL 2016-Present Carlisle IT St. Augustine, FL 2011-2016

CT Wireless/Metro PCS St. Augustine, FL 2007-2011

Lowes Home Improvement Pembroke, FL 2003 – 2007

Kenny Industrial Services Chicago, IL 2002 – 2003

Shenandoah General Construction Pompano Beach, FL 1996 – 2002 All Claims Insurance Repairs Hollywood, FL 1992 - 1996 Eckerd Drugs Ft. Lauderdale, FL 1988 – 1992

US Army

EDUCATION

Lowes Operation & Management Training ProgramOrlando, FL Forklift Operator/Trainer Ft. Lauderdale, FL

Broward Community College Ft. Lauderdale, FL

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