PROGRAM DIRECTOR / MANAGER - CONSTRUCTION PROJECT MANAGEMENT

CDBG Disaster Recovery – Process & Workflow Optimization – Vendor Relations – Regulatory Compliance Strategic, forward-thinking project management professional with extensive experience in executing programs and projects. Expertise in CDBG disaster recovery, preparedness planning and multi-site residential construction operations. Highly successful in managing complex strategies, meeting goals, timelines, and budgets, negotiating with vendors, and partnering with executives, state and local administrators, architects, engineers, sub-contractors, and inspectors. Skilled in identifying programs gaps and needs, mitigating potential risks, resolving issues as they arise, and facilitating open lines of communication with clients and management. A hardworking, dedicated professional who thrives handling multiple projects and can be depended upon to get the job done. S k i l l s a n d E x p e r t i s e

Detailed Record-Keeping Collaboration & Negotiation Budget & Finance Management Relationship Management Site and Worker Safety Change Management Problem Resolution

Team Building

Scheduling & Coordinating

Visionary

Project Management

Real Time Problem Solver

Strategic Outsourcing SOP & Process Design Risk & Cost Management SENIOR MANAGER/ DEPUTY CONSTRUCTION MANAGER

Hurricane Michael (Florida)

$300 million project serving over 1300 applicants. Home LLP, Ridgeland, Mississippi 2020-2021

• Oversaw construction aspect of project and coordinated with vetted builders to guarantee adherence to building standards outlined in the program.

• Teamed with Director of Construction in development of proprietary software to manage the program.

• Facilitated communication with clients to track changes and address their requests.

• Collaborated with 3rd party architect in developing construction plans that followed the program’s guidelines.

• Participated in developing SOP’s, workflows and proprietary software used to manage the program.

• Advised 3rd party inspection teams in developing their procedures and adherence to project protocols.

• Met daily with management team and weekly with clients to discuss progress and issues. PROGRAM MANAGER

Harvey Homeowner Assistance Program (HAP-Texas)

$600 million program serving 2300 applicants

IEM, Morrisville, North Carolina 2018-2020

• Directed program and managed staff of 60+.

• Collaborated in creating workflows, policies, and defining the program’s deliverables and duties.

• Designed additional SOPs for closings, appeals, escrow, construction, and closeout.

• Trained, managed and counseled staff, managed budget, and interfaced regularly with clients.

• Oversaw construction aspect of the project and monitored the builders to insure they adhered to the program guidelines.

• Provided leadership, mentoring and support to all department managers. P E R S O N A L P R O F I L E

P R O F E S S I O N A L E X P E R I E N C E

MILENA CATERINO

Myrtle Beach, South Carolina 29579

Phone: 908-***-**** - Email: adujcm@r.postjobfree.com

Resume pg. 2 MILENA CATERINO 908-***-****

Gilbane Building Company, Providence, Rhode Island 2013 - 2018 SENIOR TRANSITION PROJECT MANAGER - 2017 - 2018

• Oversaw execution and quality control of all activities, services and deliverables on this transition project.

• Managed personnel, inventory, installation, and move activity, including procuring move-related vendors, insuring competitive pricing and preparation of pricing documentation.

• Served as liaison to Construction Team, Activation/Occupancy Team and served a key contact for clients.

• Presided over regular formal and informal project meetings with owners, vendors, and design team.

• Prioritized planning for new and reused furniture, fixtures and equipment.

• Assumed responsibility for monitoring adherence to contracts and mitigation of client and company risk.

• Created project deliverables in formats to meet client specifications. CONTRUCTION PROJECT MANAGER - 2013 - 2017

State of New York SANDY Relief Rebuilding Program (RREM)

$600 million project serving 4000 applicants

• Spearheaded process of moving homeowners through RREM Grant Program.

• Collaborated with management of Dept. of Community Affairs in dealing with high-profile circumstances.

• Led home/residential inspections in assessing damage, determining losses, and negotiated with 3rd party vendors.

• Identified and resolved potential issues between homeowners, contractors, and State of New Jersey DCA.

• Tracked project closely to ensure alignment with schedule and scope of work.

• Held accountable for reviewing costs, expenses and funds and guaranteed they met construction needs. OPERATIONS MANAGER: North America, Mexico, Canada

ERCO Lighting, Edison, New Jersey 2008 – 2013

• Developed and implemented best practices, oversaw policies and procedures and drove strategic business development.

• Designed and implemented training program for 85 partner agencies to aid in enhancing customer loyalty and interconnectivity.

• Served as chief point of contact between management in North America and Germany.

• Managed staff of 60 and administered accounts, budgets and financial reports.

• Negotiated strategically with vendors, 3rd parties, and electrical distributors to secure discounts and reduce expenses.

• Functioned as primary North American decision-making authority and regularly reported progress to senior management located in Europe.

Previous:

Senior Construction Project Manager, Centex Homes Corp., Manalapan, New Jersey 2007 - 2008 Senior Construction Project Manager, Lennar Corp., Freehold, New Jersey 2005 - 2007 OSHA 30 certification OSHA 10 certification

Project Management/ Project Administration Incident and Injury Free Workplace Stormwater Pollution Prevention Planning

Smartsheet

Teams/Zoom

Bluebeam

Microsoft Office

SharePoint

T R A I N I N G a n d C E R T I F I C A T I O N S

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