Tour Coordinator Insurance Specialist

OBJECTIVE:

I AM LOOKING FOR AN OPPORTUNITY TO WORK REMOTE WHERE MY SKILLS AND EXPERIENCE IS BEST UTILIZED.

WORK EXPERIENCE:

March/2017 – 24/7 FITNESS GYM AND SAUNA

Present BLK 8, Lot 28 Arizona St. Dasmarinas Philippines.

GENERAL MANAGER

Responsibilities include, but not limited to organizing staff schedules. Training and setting up the meetings.

Apr/2015 ML TAX AND INSURANCE

March/2017 11430 South Street, Cerritos, CA 90703

INSURANCE SPECIALIST (CA, AZ and NV)

Responsibilities include, but not limited to calling clients, setting up appointments and helping them apply

for the most appropriate insurance policy.

Feb/2013- THE TRAVEL CORPORATION

Apr/2015 801 E. KATELLA AVENUE, ANAHEIM, CA 92805

DESTINATION AMERICA - PRODUCT BUILD COORDINATOR

Accurately update data spreadsheets including product notes, exception logs

and product component summaries.

Cost and price tours, accommodation and miscellaneous products in Tropics.

Analyze Tropics-related issues reported by various departments and offices.

Input, proof and revise tour itineraries, accommodation, transfers and misc. products in Tropics.

Assist fellow teammates with their tasks as needed.

April/1995 - AMERICAN TOURS INTERNATIONAL, LLC (ATI)

Nov/2011 6053 WEST CENTURY BOULEVARD, LOS ANGELES, CALIFORNIA 90045

COLLECTOR /SENIOR ACCOUNTS RECEIVABLE (June/2001 - Nov/2011)

Responsibilities include, but not limited to, collection, cash application, cash receipts, account analysis, billing, invoicing, refunds, dispute research and resolution.

NIGHT SHIFT- CALL CENTER/ PASSENGER SERVICE (February/2002 - June/2008)

Assisted passengers, clients and suppliers over the phone

from 10:00pm – 7:00am (Mondays and Wednesdays).

TRAINER OPERATIONS (January/2006 - September/2008)

Held training sessions monthly for new employees

to make a new booking, amend and cancel existing bookings.

I have educated the new employees of the ATI overall procedures.

FLY/DRIVE AND CITY PACKAGES SUPERVISOR – OPERATIONS (May/1999 - June/2001)

Directed workflow, supervised and trained tour coordinators. Booked and confirmed tour packages for clients from overseas.

COSTING / FLY DRIVE TOUR COORDINATOR - OPERATIONS (April / 1995 - May/1999)

Prepared customized tour packages and wrote proposals. I have assisted clients with their bookings and special needs.

October/1991 CAMILLUS GROUP

March/1993 ALGONQUIN, ILLINOIS U.S.A.

EXECUTIVE ASSISTANT

Responsibilities included but not limited to assisting the President of the company.

Prepared presentation materials. Arranged complex meetings and board meetings.

EDUCATION:

November/1994 ACADEMY PACIFIC TRAVEL & BUSINESS COLLEGE

LOS ANGELES, CALIFORNIA U.S.A.

MAJOR: TRAVEL AND TOURISM

DIPLOMA: TRANSPORTATION MANAGEMENT (GPA: 3.83)

RELEVANT COURSES: Hotel Management / Customer Service / Travel Agency Operations

March/1991 SANTA ISABEL COLLEGE

MANILA, PHILIPPINES

Major and Diploma: Secretarial (Associate Degree)

AWARDS: Outstanding Leadership Award (Academy Pacific);

Dean’s List (Elgin Community College / Elgin, Illinois (U.S.A.)

Recognition for an Outstanding Performance.

MEMBERSHIPS: ALPHA BETA KAPPA HONOR SOCIETY

MUST MAINTAIN A 3.5 GPA or better.

SKILLS AND TRAINING:

MAS 500, QuickBooks, Microsoft Word, Excel, 10-key by touch, Typing, Stenography (Gregg Shorthand), Computer Reservation Systems (SABRE and Apollo), Bilingual (English and Tagalog).

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