Charu Bhatia, MBA, SPHR, SHRM-SCP

adujbm@r.postjobfree.com, 510-***-****, Fremont, CA

www.linked.com/in/charubhatiahr

HUMAN RESOURCES DIRECTOR

Consulting I Finance I Higher Education I IT Start-up Strategic and innovative HR leader with global experience across industries, translates business vision into HR initiatives that improve performance, growth, and employee engagement. A leader who supports top executives with a unique perspective and appreciation that human talent is every organization’s greatest asset. Genuine influencer who thrives on tough challenges and is a trusted thought partner. Disciplined, organized and flexible problem-solving approach that balances business goals with employee needs. Signature HR Qualifications

- HR Best Practices - Performance Management

- Employee Relations & Retention - Workforce Planning & Development

- Talent Acquisition - DEI-Belonging

- Staff Coaching & Mentoring - Data to Improve Performance

- Leadership Development - Change Management

PROFESSIONAL EXPERIENCE

Stanford Federal Credit Union Jan 2022-Nov,2022

Head of HR

Reporting to the CEO, led a team of 7 professionals delivering all aspects of HR function for 250 people

● DEI: developed, presented, and secured endorsement from the board of directions on a multi-year DEIB plan

● Leadership Development: Delivered six month long immersive senior leadership development program

● Management skills development: Led and delivered monthly manager learning series

● Organizational change: Implemented several enhancements including a new recognition platform, revised performance management process including training for staff and managers, redesigned recruiting function, new quarterly engagement survey, as well as revised compensation plan resulting in faster hiring, progressively higher engagement scores

Stanford University Jan 2017-Jan 2022

Senior Director of HR (HRBP), Business Affairs, Stanford University (June20-Jan22) Reporting to the CFO led a team of 8 HR professionals in support of a full range of HR functions for an organization of 1100 people that comprised Finance, IT, Risk, Research Administration and Consulting services. Provided strategic advice to the CFO and his senior leadership team

● HR Organization Leadership: Led HR team on staffing, employee relations, compensation, training, leadership development, succession planning, return to work (post pandemic) architecture, leave management and regulatory compliance. Heavy emphasis on leading the organization through HR change and transformation programs

● Performance Management: Led annual and mid-year performance management that included personalized training on writing & delivering reviews, guidance, support, and solution to complex situations. Led the HR team to gather data, analyze trends and proactively address issues culminating in annual compensation planning

● Employee Relations: Introduced proactive employee relations and communication to investigate and resolve ELR issues in time efficient and transparent manner, restore staff’s confidence in HR’s credibility

● Talent Management: Led the Talent Development Program garnering participation and support across campus resulting in 200 plus future leaders identified and groomed for multiple roles

● DEIB: Led design, development, and implementation of DEI-B efforts in coordination with University HR, including leading fireside chats om racial justice for 600 plus attendees across campus

● Training & Development: Developed and delivered sessions on 3-part series “how to build an inclusive organization” and “inclusive hiring” across Business Affairs

● Management Coaching: Partnered, coached, and guided leaders and managers while holding them accountable on key issues

● Partnerships: Working with central HR, developed, and launched new initiatives like monthly manager’s forum, Brave Spaces (discussion forum on race-received a group recognition from the provost for these efforts), co-developed and launched new talent program (Career Connections) and design of training for HR managers across campus

● Workforce Planning: Conducted analysis of current data and using predictive analysis projected future needs directing hiring & development planning for next 3 years

● HR Training: Coached new HR Managers within Business Affairs and mentored across campus Director of HR, University IT (Aug 2019-May 2020)

Reporting to the CIO, led the HR function for a 650 people organization

● Organization Development: Developed and delivered policy/guidance on recruitment, immigration, organization restructuring under a new CIO

● Employee Engagement: Supported staff development and engagement through various programs, built open platforms for assignments, rotations, shadow opportunities, launched IT leadership program and hosted weekly “learn the latest” all through ongoing staff support throughout Covid-19

● Strategic support: Besides day-to-day support to the CIO and his leaders, played a key role in major decision making, being a sounding board and thought partner, provided executive level coaching Senior Associate Director of HR, Financial Management Services (Jan2017-July 2019) Reporting to the SVP of Financial Management Services, led the HR function for 250 people organization

● Training & Development: Led, delivered training programs including 14-part manager development series

● Staff Development: Created from scratch and launched a mentoring program called “MentorsU”

● Career Coaching: Coached and mentored staff as part of “leader as a coach” program

● Executive search: Led C level searches resulting in successful hires of SVP of Finance, Controller, Chief Procurement Officer, CIO, CRO

PricewaterhouseCoopers April 2008-Jan 2017

West Region HRBP, PwC

San Jose, San Francisco, LA, Seattle & Denver

Reporting to the West Region lead partner, was primary HR advisor and business partner to the Global Mobility Technology and Tax teams which consists of engineers, tax accountants and consultants in the West region

● Organization Development: Streamlined processes like learning and development, annual review system, international and domestic assignments

● Cross Culture Training: Increased communication and resource sharing within the region and across the globe. Implemented regional and global webcasts, including cross cultural training for US and India team

● Employee Engagement: Improved global people survey results consistently

● Leadership: Led various national initiatives like diversity, national compensation planning, global mobility, flexibility, talent transformation, Belize financial literacy project

● Training: Launched new initiatives like consultation university, communications101, working mother’s group, listening tours

International Assignment as HRBP with PwC Switzerland (Nov 2015-June2016) Selected for an International Assignment with PwC Zurich

● As part of the talent management team developed PwC`s Talent Management strategy for onboarding, performance management and career coaching

● Co-led the implementation of the new HRIS system-Success Factors

● Developed communication strategy for rolling out the new system

● Developed and trained staff and HR team as part of the change management Round Hill Country Club March 2005-April 2008

Human Resource Manager

Reporting to the MD & Board, led overall Human Resource function for an organization of 200 plus employees

● Established human resource structure where none existed

● Developed unique self-sustained zero cost Management Training Program

● Successfully implemented major changes in policy, benefits, performance management

● Created and implemented employee handbook, established transparent communication

● Managed smooth union relations and contract negotiations IT Convergence Jan 2001 to Dec 2003

Recruiter and Account Manager, Singapore and San Francisco Hired as an international intern working for global IT Consulting firm based out of San Francisco

● Lead recruiter for global Oracle consulting partner for hard-to-find IT talent across US and Asia for

● Developed major client accounts in the Asia Pacific, California, and Canada EDUCATION

● Master of Business Administration, A.M.U, India

● Bachelor of Arts (Economics Honors), A.M.U, India

● Human Resource Management Certificate from U.C. Berkeley

● SPHR & Society of Human Resources Management Senior Certified Professional (SHRM-SCP)

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