Melissa Taylor

Director of Human Resources

Pasadena, MD 21122

adujbb@r.postjobfree.com - 410-***-****

• Master of Business Administration with a concentration in Human Resources

• Dedicated professional with more than fifteen years of management experience

• Proven success in effectively managing employee relations, job coaching, training, compensation planning, benefits administration, and workers compensation

• Self-motivated with strong organizational and communication skills

• Results-oriented with high standards of performance; Enjoy new challenges Authorized to work in the US for any employer

WORK EXPERIENCE

Director of Human Resources

Bello Machre, Inc - July 2007 to May 2014

Managed team of four full-time professionals, as well as a number of interns and volunteers

• Administered human resources functions in accordance with federal and state employment laws for private non-profit with approximately 300 employees

• Actively participated in company Leadership Team, with a strong focus on long-term strategic planning

• Managed company's training program, which included company's internal Certified Nursing Assistant (CNA)- DDA Training Program

• Implemented new Human Resources Management System (HRMS) and automated time and attendance system; Conducted training on the system; Served as administrator and trouble-shooter for the systems Bello Machre, Inc - Glen Burnie, MD - October 2006 to May 2014 Human Resources Manager

Bello Machre, Inc - October 2006 to July 2007

Administered human resources functions in accordance with federal and state employment laws for private non-profit with more than 250 employees

• Managed team of 2 human resource professionals and 1 newsletter editor

• Provided management and associate counseling; Maintained strategic involvement in the performance review process; Implemented equitable salary guidelines; Oversaw the hiring, disciplinary, and termination process; Ensured fair implementation of all company policies

• Administered benefits, including medical, dental, and vision benefits, flexible spending accounts, COBRA, short- and long-term disability, and FMLA; Negotiated competitive renewals annually Executive Assistant / Human Resources Consultant

Harte-Hanks Direct Marketing - Baltimore, MD - March 2006 to September 2006

• Managed projects including analyzing and restructuring the current compensation and incentive plan, and initiating a leadership and development training program

• Collaborated with Managing Director and Controller in budgeting process and financial review; Assisted accounting with accounts payable and accounts receivable reconciliation

• At Glen Burnie location, implemented a college recruiting program, and reorganized personnel files to bring them up to compliance with all federal and state employment laws Director, Human Resources

The Rowman & Littlefield Publishing Group - March 2002 to March 2005 Administered human resources and payroll functions in accordance with federal and state employment laws for global publishing company

• Planned and administered $2M+ annual departmental budget

• Managed team of 7 human resource and payroll professionals

• Provided management and associate counseling; Maintained strategic involvement in the performance review process; Implemented equitable salary guidelines; Oversaw the hiring, disciplinary, and termination process; Ensured fair implementation of all company policies

• Administered benefits, including medical, dental, and vision benefits, flexible spending accounts, 401(k), COBRA, short- and long-term disability, and FMLA; Negotiated competitive renewals annually

• Implemented extensive safety program; Managed workers compensation program The Rowman & Littlefield Publishing Group - Lanham, MD - January 2001 to March 2005 Human Resources Manager

The Rowman & Littlefield Publishing Group - September 2001 to March 2002 Ηandled all personnel matters in local office, including associate counseling; Assisted with the hiring, disciplinary, and termination process, as well as the performance review process

• Worked closely with payroll; Utilized ADP payroll system and ReportSmith report writing system Human Resources Coordinator

The Rowman & Littlefield Publishing Group - January 2001 to September 2001 Assisted with benefits administration; Tracked benefits; Reconciled invoices

• Conducted orientation for new associates and exit interviews for departing associates

• Maintained accurate filing system for personnel records Clinical Director

We Care Health Services, Inc - May 1998 to January 2001 Managed staff of 10-15 professionals

• Administered all aspects of staffing, including interviewing, hiring, coaching, performance reviews, disciplinary procedures, and termination

• Tracked payroll; Administered benefits program; Conducted new associate training; Maintained accurate office/personnel records; Maintained quality assurance control procedures for the clinic

• Oversaw accounts payable and accounts receivable, including medical assistance and private insurance

• Responded successfully to state audits in 07/98 and 03/99 for program certification; Was awarded three year certification 03/99, the first long-term certification for the clinic

• Redesigned all programmatic forms; Wrote office "Policies & Procedures" manual; Designed advertising brochure; Assisted other clinics with organizing their medical assistance programs We Care Health Services, Inc - Laurel, MD - July 1996 to January 2001 Clinical Supervisor

We Care Health Services, Inc - April 1997 to May 1998 Addictions Counselor

We Care Health Services, Inc - July 1996 to April 1997 Intern, Residential Counselor

The Domestic Violence Center of Howard County - Columbia, MD - May 1995 to January 1996 Teacher's Assistant, Senior Staff, Substitute

Wee Care Children's Center - Severna Park, MD - August 1992 to October 1995 EDUCATION

MASTER OF BUSINESS ADMINISTRATION in Human Resources Johns Hopkins University

2006

BACHELOR OF ARTS in Psychology

Towson State University

1995

ASSOCIATE OF ARTS in General Studies

Anne Arundel Community College

1994

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