Pamela Lenora Daniels

Hartford, CT *****

860-***-****

aduj8p@r.postjobfree.com

PROFILE SUMMARY

A certified Phlebotomist and goal-focused medical assistant with proven success in maintaining excellence in patient care processes. Adept at patient advocacy and promoting multidisciplinary collaboration to improve the efficiency of clinical procedures. Seeking to strengthen overall operations through smart performance goals, customer services, and adequate healthcare administration.

PROFESSIONAL ATTRIBUTES

Possess leadership and management skills and profound knowledge of basic clinical practices

Hold active listening and capable of maintaining collaborative working relationships with internal/external partners and patients through exceptional interpersonal, and communication skills

Expert in aligning with organizational policies and State/Federal Healthcare regulations

WORK EXPERIENCE

Phlebotomist / Floater

Lab Corp – Enfield, CT

June 2022 – Aug 2022

Performed front desk operations and compiled patient information for accurate billing and payment processing, ensuring superior customer service experience

Applied venipuncture and capillary techniques to patients of all age groups to collect an appropriate amount of specimens for screening

Cataloged and labeled the blood samples for conducting specialized procedures and maintained patient and specimen data or Lab Corp’s system

Implemented procedures to maintain the privacy and confidentiality of sensitive information

Proficiently calibrated diagnostic machinery before using, sterilized lab equipment, and disposed of hazardous waste according to medical safety protocols

Prepared diagnostics notes and discussed with the pathologist and physicians for report preparation

Personal Care Assistant

Donald & Macie Health– Bloomfield, CT

Oct 2021 – June 2022

Observed patient health and behavior and immediately reported to family members in case of sudden change

Prepared meals by following pre-planned menus and executed housekeeping tasks to ensure the quality of life

Monitored person’s with mental disorders, such as schizophrenia with hallucinations psychosis.maunt patient’s personal care, such as shaving, making sure they are appropriatly dressed for the days activities. while maintaining client comfort and dignity

Personal Care Assistant (Family)

Private Home – Bloomfield, CT

Jan 2017– Oct 2020

Maintained patient's dignity while assisting them with their daily living activities, i.e., bathing, dressing, and grooming to ensure good personal hygiene care

Preserved a healthier, safer, and infection-free environment by performing light housekeeping activities

Assisted residents with appointments with doctors and transferred to and from appointments, errands, and activities, including shopping and grocery

Prepared meals following dietary plans

Followed care plan and proper techniques while administering medication

Monitored and supervised other health aides with daily care activities

NON-CLINICAL WORK EXPERIENCE

Jacob Vehicle Systems Bloomfield, CT Jul 2003 – Jan 2020

Service Parts Assemler

• Packed the goods in shipping containers, developed mailing labels and shipping documents, and ensured that all orders were filled correctly

• Retrieved the weekly shipping list, then pulled and counted part orders for the day, chose the correct bag and box, designated a single customer

• Bagged and sealed parts individually by using the bagger equipment, packaged parts in their designated container, and checked count with the purchase order

• Boxed parts in batches of 50 until the order was completed, assembled packed boxes, and attached shipping labels plus shipping order. Signed off that the order was checked, and the order was complete and ready to ship

Machinist

Kept equipment operational by completing preventive maintenance requirements

Followed manufacturer's instructions, troubleshot malfunctions, and called for repairs

Preserved a safe and clean working environment by complying with procedures, rules, and regulations

Maintained supplies inventory by checking stock to determine inventory level; anticipating what was needed

Placed and expedited orders for suppliers, as well as checked inventory and adjusted supply and demand according to the current need of the customer

Assembled raw materials by adding different components while utilizing air drills, small compressors, and clamps

Reported on issues, malfunctions, or defective parts Test and Packages in a lean environment

Put all failed and defective parts on the material review bench (MRB) for review by the quality control technician

ADDITIONAL EXPERIENCE

Grade B Assembler

Kamatics Aerospace – Bloomfield, CT

Mar 1998 – Sep 2002

Certified Nurse Aide (CNA)

Bel-Air Manor Nurse & Rehab – Newington, CT

Jun 1994 – Mar 1998

Kimberly Hall South – Windsor, CT

Oct 1992 – Jun 1994

EDUCATION & CERTIFICATION

Certificate Course US Anti-Harassment Policy

Jul 2022

Certificate Course PSE Elder Abuse

The Connecticut Dept. of Social Services

Jun 2022

Certified Phlebotomy Technician

National Performance Specialists, CT May 2022 – May 2024

Certificate in Medical Assisting

American Institute Innovative Career Education -West Hartford, CT

Feb 2022

BLS Provider (CPR and AED), 2021 – Aug 2023

Certified Nurse Aide

Capitol Community Collage

Jul 1992

High School Diploma

Charles B Aycock – Pikeville, NC Jul 1987

CORE COMPETENCIES

•Time Management

•Relationship Building

•EKG and Vitals

•Specimen Collection

•Medical Terminology

•Charting and Documentation

•Product Knowledge

•Telephone Etiquette

Insurance Billing Methods

Administrative and Management

MS Office (Outlook, Word, and Excel)

REFERENCES

Available upon request

Contact this candidate