Jovita Perez

*** ** ***** ***** *****, Escondido, Ca 92027 760-***-**** aduj8d@r.postjobfree.com

KEYWORD SUMMARY OF EXPERTISE:

Bilingual (English/Spanish), MS Word/Excel, Outlook and Lotus Notes, Heavy Data Entry, Clerical and General office skills, Document Specialist, Type 50 wpm, Trouble shooting, Multi-Tasker, Proficient-10 key numeric and alpha-numeric, Monitor various department reports, Excellent analytical abilities, Ability to plan and prioritize, Extremely organized and detail-oriented.

PROFESSIONAL EXPERIENCE:

JP Morgan Chase, San Diego, California

Foreclosure Operations Specialist April 2010-January 2011

Extensive knowledge of foreclosure bid guidelines through LPS, MSP, GL, CMS, I-Vault and BPO Direct

Researched, compiled, summarized and evaluated data, Submitted RMV report for missing RMV s for all team members

Submitted bids into GL system for processing, Kept track and advised the team of Bid s due for that day.

Covance Inc/Temporary Agency, JobSpecs, San Diego, California

Program Assistant March 2009-January 2010

Performed heavy data entry of insurance verifications and prior authorization requests. Temporarily assigned to inbound calls and conducted missing information outbound calls. Handled administrative duties for assigned programs and served as back up for other programs available. Other duties as assigned.

UBS Financial Inc/Temporary Agency, OfficeTeam, Carlsbad, California

Receptionist/Customer Service December 2008 February 2009

Handled multiple phone lines, performed heavy filing, file research and mail postage set-up. Highly effective customer service, clerical and general skills. Generated summary reports and Fed-Ex labels. Handled purged and inventoried files and performed some data entry.

JP Morgan Chase, San Diego, California

Operations Senior Specialist May 2003 March 2007

Updated data on servicing system based on system generated reports and downloaded for processing. Performed accounting duties such as account posting, balancing and reconciliations. Excellent at interfacing with internal and external business associates of all levels to ensure departmental and company goals were attained. Provided new and seasoned employee cross training. Performed document quality control and data integrity audits. Conducted general and clerical skills and data entry. Maintained monthly logs for rescinded and reversal loans and monthly management reports.

Advanta Mortgage, San Diego, California

Operations Senior Coordinator December 1997 May 2003

Performed heavy data entry for manually boarded loans. Extensive file analytical and trouble shooting. Conducted data integrity audits and maintained exception report for loans kept in holding. Managed all incoming and missing documents. Highly effective client communication via phone or internet, Assisted with audit of collateral legal documents to ensure federal, state and corporate were in compliance in conjunction with securitizations.

EDUCATION:

Escondido Adult School/Certificate - 2007-2008

Administrative/Medical Billing-Coding, Electronic Health Records

Palomar College/Certificate 2007-2008

Medical Billing-Medical Terminology

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