Medical Assistant Insurance Specialist

Hansel Alford

Revision to Uppdated Resume **/**/*022

Bio-Reference Laboratory

March - 2021 thru July 2022

Contact Information: 201-***-**** ext.8855 (HR)

Responsibilities:

Training Swabbers for Covid -19 testing, Lead for Swabbers, Staff scheduling, Greeter and Customer Service

All Medical Personnel

January - 2021 thru March 2022

Contact Information: 813-***-****

Responsibilities:

Received Training for Covid-19

Aids Health Foundation

September - 2020 thru January 2021

Contact information: 305-***-****

Responsibilities:

Vital Signs, EHR, Injections, Patient Care, Vaccinations Administration, House Medication Administration, Medication Invetory, Scheduling, Customer Service, Assist ARNP with Treatments, Phlebotomy

P

Hansel Alford

1722 NW 52 St. Miami, FL 33142

************@*****.***

786-***-****

EDUCATION

Florida Career College Hialeah, FL

·Medical Assistant Program Graduated 6/2016

·Health Service Administration Graduated 11/2015

·Medical Front Office and Billing Graduated 11/2014

(License Insurance Specialist)

Registered Medical Assistant

ID: 279915) Exp 11/1/20 BLS Exp 2/22

EDUCATIONAL SKILLS

REGISTERED MEDICAL ASSISTANT

·ICD-9-CM & CPT-4 Coding

·Abstracting Medical Records (EMR)

·HIPAA Compliant

·Understanding of EOB

·Familiar with CMS 1500 Forms

·Medical Front Office & Back Office

·EKG

·Medication Inventory

·HEDIS specifications

·Medical Terminology

·HCPCS

·Phlebotomy

·Transcribe Dr.’s orders with effective follow ups

·Extensive Customer Service and Marketing Skills

·Lab Interfacing

·Front and back office experience

ADMINISTRATIVE SKILLS

·Diligent, detail-oriented Administrative Assistant

·Knowledgeable in all office functions with strong organizational skills

·Solid team player. Excels at multi-tasking in a fast-paced environment, completing projects with tight deadlines.

·Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, and PowerPoint.

·Block scheduling

·EHR interface

·Doing Temperature Checks

·Screening for COVID-19

·Interpreting Screening

·Resources Knowledge

10 years of experience working in a medical or clinic setting, scheduling appointments, referring patients to specialty clinics, collecting insurance documentation, documentation in electronic health records, and advanced medical terminology

·Ability to operate computerized programs and systems in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports.

·Advanced knowledge of basic medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.

·Ability to schedule medical appointments in a clinical setting.

·Ability to work independently in the accomplishment of a wide variety of duties, performing patient support work..

·Ability to communicate effectively and professionally in person, electronically and or by telephone with internal and external customers.

·Skill in customer service with the ability to identify customer concerns and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

YOH Staffing Solutions 11/16/2020 – 01/10/2-21

·Screener for COVOID-19

·Employee screening prior starting work

·Electronic and computer screening

·Proper usage of PPE

·Non-contact Temperature Assessment Devices

·Non- contact Thermal Computer Temperature Assesment

Physician Group of South Florida

3/3/2019 until 10/31/2020

Work Experience

Registered Medical Assistant

·Screener for COVID-19

·Hedis Coder

·Pt Scheduler and Confirm Pt appointment

·Complete Md task

·Pt runner

· Vital signs

·Rooming Patients

WORK EXPERIENCE

AJC Medical Center Miami, FL 3/2016-6/2017

4/2018-9/2018

Registered Medical Assistant

·Provided support to staff, assist Medical Doctors throughout physicals, treatments and EHR’s

·Responsible for coordinating schedules for patients

·Perform administrative and clinical duties

·Obtain and record patient health data and record

·Responsible for training students of medical assisting and phlebotomy

·Performs Phlebotomist duties such as collecting and preparing laboratory specimens

·Coordination of biomedical waste, assures medication and sharps are properly disposed of

·Phlebotomy and lab procedures, also interfacing with various laboratories

·Responsible for ordering and dispensing sample medication as well as inventory of said medication

·Works with Physician in adherence to HEDIS and make sure measures are being met

·Introduction to AHF

·Prepares Pt for medical examination

·Explain physician instructions to patients as necessary

·Provides services in accordance with reimbursement ethical and legal guidelines

·Phlebotomy: Collect and tag specimens as out line in the medical requisition.

·Develop Technique’s for collections as they relate to groups such as pediatric and geriatric patients.

·Properly package each specimen and ensure that every specimen is delivered to the laboratory on time.

·Maintain an organized clean work are based on the state health laws and the guidelines of our medical organizations.

·Answer patient questions regarding collection techniques and offer additional resources on the collection process if a patient requests them.

·Monitor temperature of vaccines and medication in refrigerator.

·Ensures all HIPPA//OSHA standards are in compliance.

Germeil Medical Inc. Miami, FL 6/2017-5/2018

Registered Medical Assistant

·Insurance verification

·Prior authorization

·Triage according to significance

·Collecting revenue and co-pays

·Ordered and controlled inventory of sample medications

·Patient education

·Greets patients upon arrival

·Check patients in and ensures schedule reflects appointment status

·Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

·Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.

·Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.

·Counsels patients by transmitting physician's orders and questions about surgery.

·Schedules appointments and enters appointment date and time into scheduler

·Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

·Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

·Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

·Updates job knowledge by participating in educational opportunities; reading professional publications.

·Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.

·Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

·Answers incoming phone calls and responds to caller’s inquiry in a professional manner

·Medical Assistant certification,Supply Management, Verbal Communication, Infection Control, Creating a Safe, Effective Environment, Organization, Scheduling, Professionalism, Customer Focus, Confidentiality, Bedside Manner, Medical Teamwork

University Of Miami Miami, FL 11/1999 – 02/2002

Licensed Practical Nurse (LPN)

•Observed patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action.

•Answered patients' calls and determine how to assist them.

•Measured and recorded patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.

•Provided basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations.

•Preform Urine Drug Screens as necessary

•Communicate with Pharmacy and Refill RX if necessary

Medical Staffing Network Miami, FL 06/1983 - 11/1999

Licensed Practical Nurse (LPN)

•Answered patients' calls and determine how to assist them.

•Provided basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations.

•Worked as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions.

•Supervised nurses' aides or assistants.

•Evaluated nursing intervention outcomes, conferring with other healthcare team members as necessary.

•Assembled and use equipment, such as catheters, tracheotomy tubes, or oxygen suppliers.

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