Shift Supervisor Operations Manager
Resume:
Rick Scott
Vinton, VA *****
***************@*****.***
Correct email is RICK ****@******.***
Authorized to work in the US for any employer
Work Experience
Operations manager
PROTOS - Daleville, VA
June 2018 to November 2022
Oversee the daily operations in the dispatch department. Managed 60 plus employees with emphasis on individual performance through kpi and team management. Onboarding and off boarding employees, employee development. Management of payroll, pto, implementation of the company handbook and following procedures.
Shift Supervisor
New River Valley Juvenile Detention - Christiansburg, VA February 2008 to June 2011
Oversee the daily operation’s during the 3-11 shift. Very strict confidentiality and provide safety and security for the community and detainees. Staff management to ensure we was operating according to DOJ standards. On boarding employees and off boarding. Also approved payroll. Develop staff through team building skills
Shift Supervisor
Roanoke Valley Juvenile Detention Center - Roanoke, VA April 2000 to April 2011
Oversaw the entire operations within the department’s guidelines and DOJ guidelines. I was over all staff in the building, on boarding and off boarding employees, Time approval for employees and staff development through various trainings. I also was certified to give medication’s, and to teach staff how to restrain detainees without harming them.
Education
Three years of college in Business
Morehead State University - Kentucky
May 1994 to December 1995
Skills
• Team Management
• Employee Orientation
• Management
• Human Resources
• Recruiting
• Payroll
• Microsoft Office
• Shift Management
• Leadership
• Profit & Loss
• Process Improvement
• Strategic Planning
• Security
• Research
• Microsoft Word
Certifications and Licenses
Driver's License
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