Melissa klassen
*********@*****.***
Detailed oriented, goal driven, and strive to uphold the most professional standards.
Highly resourceful in coordinating large scale meetings, organizational skills, professional phone etiquette. Motivated, reliable, and provide superior work ethics.
Authorized to work in the US for any employer Work Experience
Administrative Executive Assistant
Great Basin Orthopaedics - Reno, NV November 2021 to Present
• Organizing and scheduling for three doctors
• Managing calendars
• Arranging pre-op appointments for patients, surgeries, and post-op appointments • Attending meetings, while taking thorough data of the meetings
• Communicating effectively with patients, doctors, and clinical staff
• Certified Administrative Assistant (6 years)
Adminstrative Assistant / LPN
Carson Medical Group Pediatrics - Carson City, NV August 2016 to October 2020
• Personally assisting providers in clinic for procedures, triaging, and organizing their day to day schedule • Responsible for arranging schedules for patients, doctors, and staff
• Provided time management skills and effectively coordinating daily tasks
• confirming appointments
Executive Administrative Assistant
Washoe County Medical Clinic Pediatrics - Gardnerville, NV February 2014 to August 2016
• Responsible for the care of each patient
• Organized surgery scheduling, in-house appointments, and follow-up appointments • Provided the highest quality of care for the doctors, patients, and clinical staff
• Assisted with guiding clinical staff in practices, teaching/training new staff members • Delegating on-going tasks for providers and colleagues
• Organizing calendars, staffing, meetings, and daily schedules for the clinic
• CPR Certified, Administrative experience 2 years
Education
Bachelor of Health Sciences in Biological Sciences, Child Psychological Development
Los Angeles Pacific University
September 2019 to November 2022
Associate in Nutritional sciences
Health Coach Institute - Carson City, NV
February 2015 to July 2015
Associates of Applied Sciences in General Science
Career College of Northern Nevada
February 2012 to October 2014 Skills
• Customer Relations (5 years) • CUSTOMER SERVICE (4 years) • RECEPTIONIST (4 years)
• Social media management
• Teaching
• Office management
• Administrative experience
• Phone etiquette
• Computer literacy
• Human resources management (7 years)
Certifications and Licenses
Certified Health Coach
July 2015 to Present
Nationally Registered Certified Medical Assistant (NRCMA)
October 2014 to Present
First Aid Certification
May 2012 to Present